Not able to perfom a backup
Hello, i'm still not able to perform a backup even with the windows UAC i will puta the UAC image of the both servers
Acronis 43994
192.168.1.81-> this is the server that is suppose to be the AMS that i cannot add the other server
Acronis 32308
192.168.1.76-> the server i want to make a backup from it
I tried to did the back from the "managed a remote machine" but this is the log from the operation
says that it did the backup but in 1 second, for me that's too odd
Código de error: 63
Módulo: 149
Información de línea: 91b3bd92e4c7d87b
Campos: $module : disk_bundle_vs_32308
Mensaje: Privilegios insuficientes para realizar la operación con los discos. Se necesitan los privilegios 'Realizar copia de seguridad de archivos y directorios' (consulte Privilegios de la copia de seguridad) y 'Recuperar archivos y directorios' (consulte Recuperar privilegios).
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Hello Igor
in the 192.168.1.76 machine is a windows 2008 r2 standard
and in the server Acronis Managed Machine Service is the account "Local Account"
i attached a screenshot for the services and for the other services of Acronis
Thanks for your time
Best Regards
Hello,
Please check our documentation here (in Spanish): http://www.acronis.com/es-es/support/documentation/AcronisBackup_11.5/#…
You cannot run this service as a system local account. It must be a service user with the necessary rights.
Thank you.
Hello Igor
thanks for the help, i did the changes in the services
i put a user in the groups admin and operators backup, and all the services i put it in the snapshot
then in the local security directive i put it the user "usracronis" in the directives
and when i tried to do a backup it says that the copy is succesfull but there is no archive or backup in the path that i give
and it's odd because says that the backup is done in a second.
can your help please, because i have the latest version of acronis 43994 in both ends because i installed the new core and windows agent in the server 192.168.1.76
Thanks for your time and patience, Best Regards
Hello COS_AN,
Acronis Scheduler2 Service should run under Local System, as described in the following table: http://www.acronis.com/es-es/support/documentation/AcronisBackup_11.5/#…
Thank you,
Hello Ekaterina
i put it in the way that you said, the Acronis Scheduler2 Service is now running
under Local System, but i'm still no able to perform the backup
and my new doubt is that in both servers have to be created the same username, example
in the server in which i store the back, 192.168.1.81, the acronis services is in this way:
and in the server 192.168.1.76 i changed the Acronis Scheduler2 Service to Local System, but i'm getting the same error from the acronis logs, because it says to me, that the backup task is compleated immediatley like the logs posted before
can you help, please
Hello COS_AN,
As a woraround I would suggest re-installing the software and selecting a default Acronis account during installation, this account will have all necessary rights. If this is not an option, please create a support ticket for the deeper investigation.
Thank you,