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Replication progressbar not moving

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Hi,
after updating to 11.5,
1)
The replication progressbar stays always at 5% until the end of job.

2)
some replication seems not working (three attempts for three failed)
on a specific backup without any obvious raison, all others are working.

thank for helping

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Julien,
Try a repair install of the Agents, if that doesn't solve the problem, raise a support ticket with Acronis.

Hi Colin thanks for answering

i am still avoiding every support contact because trying to send 5Go logs X 20 servers all on a limited ftp (like once append)
and not having any news after that
no more !
that's why i am reading forum
thanks anyway

Hello Everyone,

Thank you for your posts and your assistance Colin.

Julien, we are very sorry that you experienced this issue. I found two cases in our system and it appears that you confirmed the resolution of the issue that you contacted us about. I would really appreciate if you could provide me with a case number in case it was registered under a different e-mail.

Would it be possible for you to provide me with this report please so that we can take a close look at the issue.

Please let me know if you have additional questions.

Thank you.