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Acronis Backup 12 Will Not Install Without A Management Server

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Hello,

I am trying to install Acronis Backup 12 on a brand new Windows 10 laptop and it tells me it needs to connect to a management console.  I was running version 11 on my old machine as a stand alone app no problem with a paid license.  I did the free ugrade to 12 and bought a new laptop and now I cannot install.

Do I have the right installer?  Am I doing something wrong?

Support had a remote session and seemed perplexed, told me they will get back to me but never did.

 

Thank You,

Adam

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Hi

Can you provide screenshot of error in the installer and Windows edition? Is it Windows 10 Home?

Is this the same error, (screenshot for windows 8.1 pro)

 

 

 

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380395-132211.jpg 140.22 Ko

Adam, Lee, we will fix this issue in the hotfix.

Habe leider genau das gleiche Problem. Kann Backup 12 weder als Upgrade, noch als komplett neues Programm instalieren. Benutze Windows Home 10. wie bekommt man den Hotfix und wann?

We are going to release hotfix at the end of August.