Backup Failed " Bad Allocation "

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 1
Commentaires: 0

Hello Sir,

I use Acronis Backup 12 installed on windows server 2012

Web console service: v.12.0.2607
Backup management server: v.12.0.3622
Backup management console: v.12.0.6081

I had a problem to backup File & Folder with alerts Backup Failed "bad allocation" & an error as below :

Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"service_process_vsa64_3602","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"gtob_backup_command_addon_vsa64_3602","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 3
Module: 329
LineInfo: 0x1CD98AAE889424F9
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message: Backup has failed.
------------------------
------------------------
Error code: 1060
Module: 1
LineInfo: 0xBA19E88DC5FEA1C4
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message:
------------------------
Error code: 25
Module: 4
LineInfo: 0xBA19E88DC5FEA1C2
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message: Unknown error occurred while backing up.
------------------------
Error code: 25
Module: 4
LineInfo: 0xCE542E14DA203BFA
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message: Error occurred while backing up.
------------------------
Error code: 3
Module: 4
LineInfo: 0xCE542E14DA203BB0
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message:
------------------------
Error code: 3
Module: 4
LineInfo: 0xCE542E14DA2039CF
Fields: {"$module":"disk_bundle_vsa64_3602","Path":"//xxx.xxx.xxx.xxx/Asset4/EPT Asset 4/04_Tiung_Biru/6 SEISMIK/Survey Seismik/90EJ/MIGRATION/M90EJ-104.SEGY"}
Message:
------------------------
Error code: 3
Module: 4
LineInfo: 0xCE542E14DA203A41
Fields: {"$module":"disk_bundle_vsa64_3602","Path":"//xxx.xxx.xxx.xxx/Asset4/EPT Asset 4/04_Tiung_Biru/6 SEISMIK/Survey Seismik/90EJ/MIGRATION/M90EJ-104.SEGY"}
Message:
------------------------
Error code: 25
Module: 4
LineInfo: 0xCE542E14DA203B16
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message: Error occurred while backing up.
------------------------
Error code: 35
Module: 23
LineInfo: 0xAAE7AA35AAAD488D
Fields: {"$module":"disk_bundle_vsa64_3602"}
Message: bad allocation

what to do next?

Thanks

 

dim 29/01/2017 - 04:49
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 22
Commentaires: 3800

Hi,

According to the log file you're trying to back up a network share resource which is accessed from Win2012 machine where you have Acronis Backup installed. Note that in this case opened files cannot be locked, so the general recommendation is to back up this data by installing an Agent onto the protected resource locally (e.g. onto the server itself which hosts the files). If this is some kind of NAS device where agent installation is not possible, then please contact our support team for assistance (the problem may be related to specifics of the files selected for backup).

Thank you.

lun 30/01/2017 - 08:37
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