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ACRONIS 12.5 Creating New Storage Node

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Hello All,

I am attempting to create a new storage network node and I am getting the following error message.

Unknown location: 'URANUS - G:'. 
Date and time
Apr 09, 2019, 10:27:10 AM

Code

0x015B0010+0x00A100C9+0x00A10015+0x0027003B+0x0027003B+0x009A000C+0x00270006

Module - 347

Message - Failed to access the backups.

I am not sure why it is indicating unknow location because on our server called URANUS, we do have a drive letter G:.

Will anyone be able to assist?

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This is odd, I enabled deduplication and I was able to add the storage network node.  Is this a requirement?

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Commentaires: 2016

Hello Jess.

Enabling deduplication is an optional feature for Acronis Storage Node

If you have a chance/possibility to reproduce this issue, please make step-by-step screenshots of the Storage Node creation process and also collect Acronis System Report from this machine. Please share this information with Acronis Support Team for further analysis and investigation.