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Acronis Backup 12.5 - agent column

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Hello,
why in the admin console, the agent column is empty or filled by the computer name ?

 

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Hi,

For machines which are managed by agents installed inside them (Agent for Windows/Linux) the Agent column matches the machine name. This column is mostly useful for virtual machines which are managed by Agent for Hyper-V or Agent for VMware and you need to understand which agent is protecting particular VM (to understand how the backup traffic would go).

If the "Agent" field is empty then it's not normal and such issues should be investigated with help from our support team.

Thank you.