Acronis Backup RDX Retention
Hi, I'm trying to set retention on an USB RDX, but as Acronis explains, I can't. I need retention because we change RDX once a week, so I would have a copy of previous months and weeks, how could I do? I always get the error "Cannot find archive". I have Acronis Backup 12.5. Thanks

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Thank you for the answer.
Now I can't get backup succesful. I formatted the RDX, deleted the job and updated server and agents.
My plan is always complete, saving to an RDX through SMB, the backup finishes and then I get this error. Why?
Informazioni aggiuntive:------------------------
Codice errore : 22
Modulo: 309
LineInfo: 0x8D165E86FB81959B
Campi: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_bundle_glxa64_10130"}
Messaggio: TOL: Failed to execute the command. Backup plan 'Backup_VM_RDX'
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Codice errore : 22
Modulo: 309
LineInfo: 0x8D165E86FB81959B
Campi: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_bundle_glxa64_10130"}
Messaggio: TOL: Failed to execute the command. Backup plan 'Backup_VM_RDX'
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Codice errore : 41
Modulo: 307
LineInfo: 0xE6792A5EE190DE2C
Campi: {"$module":"mms_bundle_glxa64_10130"}
Messaggio: Failed to execute the command.
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Codice errore : 22
Modulo: 309
LineInfo: 0x8D165E86FB81959B
Campi: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"mms_bundle_glxa64_10130"}
Messaggio: TOL: Failed to execute the command. Backup workflow
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Codice errore : 22
Modulo: 309
LineInfo: 0x8D165E86FB81959B
Campi: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"mms_bundle_glxa64_10130"}
Messaggio: TOL: Failed to execute the command. Backup workflow
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Codice errore : 203
Modulo: 161
LineInfo: 0xD5796A33131EECA1
Campi: {"$module":"disk_bundle_tape_off_glxa64_10130"}
Messaggio: Failed to get information about the backups.
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Codice errore : 6
Modulo: 161
LineInfo: 0xD5796A33131EEC9A
Campi: {"$module":"disk_bundle_tape_off_glxa64_10130"}
Messaggio: Cannot find a backup with key '//192.168.18.137/RDX/#arl:/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000/00000000-0000-0000-0000-000000000000/23A2F368-B44A-49CC-B025-86D142C8B3B7?archive_name%3dLogServer-461C8ABE-6C97-44E8-AC45-2B6EF4C129F4-5005A962-D258-6B98-38CC-2264B909E3BCA'.
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Hi Igor,
This behavior may occur if the backup location registered in Acronis Management Server has it's meta information outdated (which might happen once after manipulations with the backend RDX device). I'd suggested to have a fresh start:
1) Remove the existing backup location from "Backups" list in web console - this will unregister the location and clear the cache from management server database.
2) Edit the current backup plan and perform direct browsing of this same network share (which uses RDX as backend): "Where to backup"->"Add location"-> "Network folder"
Overall backing up to SMB shares which are placed RDX drives is a normal scenario and can be used, so in your case the problem might be in specifics of particular location record in Acronis Backup management server database, which should be cleared up after above steps.
If the above steps don't help then please contact our support team for further assistance with the issue.
Thank you.
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