Acronis has different logs when running on a Windows host? Which logs tell me relevant VM backup start/stop info?
Greetings,
I use Acronis 12.5 to check ESXi hypervisor backup plans daily. We backup all of our VM's overnight on several hypervisors (Seperate plans). Some of our backups receive warnings or failures regarding a backup being missing, or a snapshot warning. I don't know about the backup being missing(it's not), but I do know how to fix the snapshot warning if I wanted to, but can't turn off any VM's right now. Anywho, all I really care about is that "Last backup date" column. If it's the recent date I'm expecting, I will pass my daily backup check. If it's an old date, I will re-run that backup and see what the issue is further.
I have an ELK log server that receives logs from Acronis. Acronis runs on a Windows Server 2016 VM. When I look into the Acronis directories, I see the management log and am pushing that to my log server. However, what Acronis considers "important logs" in their knowledge base are no where to be found in my Windows directories for the Acronis 12.5 program.
Acronis Management Server log: C:\ProgramData\Acronis\AMS\logs\ManagementServer.N.log
Acronis Storage Node log: C:\ProgramData\Acronis\BackupAndRecovery\ASN\logs\asn-date&time.log
Acronis Removable Storage Management service log: C:\ProgramData\Acronis\ARSM\arsm.N.log
Acronis Managed Machine Service log: C:\ProgramData\Acronis\BackupAndRecovery\MMS\mms.N.log
Service process log: C:\ProgramData\Acronis\ServiceProcess\date&time.log
I'd like to capture these logs, but I don't really see them in my Windows OS file tree at all anywhere. Is Acronis on Windows not exporting logs to these locations? Does Acronis have to be run as a standalone VM rather than on a Windows host?
My goal is to be able to leverage Elastic Search to alert me when a log tells me that a backup result was not as expected on a VM. I would configure the parsing of these logs to circumvent the false warnings and failures Acronis throws at them, which forces us to do a manual check like cave people at the moment. Where would I find the correct log that will notify me when the VM essentially starts to back up and stops to backup with the result of that backup?
Cheers for the help.
When you back up your VMs on ESXi host via Virtual Appliances, the logs are stored on the server. When you back up VMs via Agents for VMware installed inside your VMs, the logs are stored on the machines.
We do have a virtual appliance on every ESXi Hypervisor, therefore I'm expecting the data to be stored on the server.
We recommend that you follow Overview -> Activities where you can find all these logs.
These "logs" tell me what I'm interested in. The actual status of backup jobs, useful to humans. Not much can be done with logs viewed from the GUI console though. What is the file path where these logs are being dumped? Is this the only way?
Thanks for your reply.
Hello Johnny.
Not much can be done with logs viewed from the GUI console though.
We recommend that you take benefits of using Dashboard and Reports features.
What is the file path where these logs are being dumped?
Backup logs are stored on agents (on Virtual Appliance/Agent for VMware in your case):
/var/lib/Acronis/BackupAndRecovery/MMS