Internal error 4 after upgrade from 12.0 to 12.5
Error description from Application Windows log:
Событие 0x900001: Код ошибки: 14
| Не удалось выполнить задание "Full backup". TOL: Failed to execute the
| command. Резервное копирование Дополнительные сведения:
| --------------------
| Код ошибки: 22
| Модуль: 309
| LineInfo: 8d165e86fb81959b,
| k:\7048\enterprise\common\tol\command\command.cpp,
| Tol::`anonymous-namespace'::MakeFailResult, 461
| Поля: CommandID : 8F01AC13-F59E-4851-9204-DE1FD77E36B4, $module :
| service_process_vsa64_7048
| Сообщение: TOL: Failed to execute the command. Резервное копирование
| --------------------
| Код ошибки: 22
| Модуль: 309
| LineInfo: 8d165e86fb81959b,
| k:\7048\enterprise\common\tol\command\command.cpp,
| Tol::`anonymous-namespace'::MakeFailResult, 461
| Поля: CommandID : 8F01AC13-F59E-4851-9204-DE1FD77E36B4, $module :
| gtob_backup_command_addon_vsa64_7048
| Сообщение: TOL: Failed to execute the command. Резервное копирование
| --------------------
| Код ошибки: 3
| Модуль: 329
| LineInfo: 1cd98aae889424f9,
| k:\7048\enterprise\managers\gtob\util\impl\convert_batch_result.cpp,
| Gtob::Backup::ConvertBatchResult, 58
| Поля: $module : disk_bundle_vsa64_7048
| Сообщение: Сбой при резервном копировании.
| --------------------
| Код ошибки: 1060
| Модуль: 1
| LineInfo: b43e776571144def,
| k:\7048\processor\diskadm\da_operation.cpp,
| DaProcessor::OperationImpl::Execute, 203
| Поля: $module : disk_bundle_vsa64_7048
| Сообщение: Не удалось подтвердить операции.
| --------------------
| Код ошибки: 52
| Модуль: 7
| LineInfo: 30ba355f9fd4ff2c, k:\7048\core\resizer\archive3\utils.cpp,
| `anonymous-namespace'::ArchiveWriterImpl::Write, 219
| Поля: function : archive_stream_write, code : 5100, $module :
| disk_bundle_vsa64_7048
| Сообщение: internal error
| --------------------
| уровень трассировки: ошибка
After change archive type from default tibx to tib - backup task is complited in 50 minutes without errors. Previous attempts to backup same server in tibx - took ~2 hours
Hi,
The problem indeed appears to be related to archive format and likely is caused by specifics of the VM being backed up - thank you for the details on that. As far as I can see the work on your submitted support ticket is in progress, so let's continue the investigation in there. I'll also make some recommendations to our support team (we need to try reproducing the problem in our QA lab).
Thank you.