Replicating VM's with Agent installed

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Forum Member
Contributions: 14
Commentaires: 25

HI,

I am having some real problems replicating VM's with the Acronis Agent installed, I can run a replication manually and it will complete but the following scheduled run will fail with the error:

"Backup failed
You do not have access rights to this file"

When this happens I check the Summary tab in vSphere of the replicated server and find the "Consolidation Needed" warning.

I check the settings of the replicted VM and it is running off VMNAME_replica-00003.vmdk disk file.

I know that a successful replication should be running off VMNAME_replica000001.vmdk and that snapshot should be 1,024kb in size and called 'Default replica snashot'.

I have done some googling and found the following pages:

https://kb.acronis.com/content/49994

49994: Acronis Backup for VMware: backup of a virtual machine using Windows Agent fails with "You do not have access rights to this file"

Cause

Issue in the product.

Solution

Our development team is working on the issue."

Also this thread:  https://forum.acronis.com/comment/406202

Which talks about DNS issues.

Also this page:  https://kb.acronis.com/content/60505

"LineInfo: 0xc61573f663f5d7ca
Error 0xd: You do not have access rights to this file"

My exact error, which also talke about DNS issues, I have run through all these tests and every component in question (VM with agent installed / Acronis virtual appliance used for the replication) can resolve the ESX hostname to IP addresses just fine.

 

I have also read that when the agent is installed that DNS is not even used.

The full detail of the error is:

You do not have access rights to this file
MODULE309
MESSAGEBackup failed
Additional info:------------------------
Error code: 61
Module: 309
LineInfo: 0x4A8728DC8A1C95A1
Fields: {"$module":"mms_bundle_glxa64_7970"}
Message: Command has failed. Command=Backup plan 'OxleyDC02'; 
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"mms_bundle_glxa64_7970","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'OxleyDC02'
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"agent_protection_addon_glxa64_7970","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'OxleyDC02'
------------------------
Error code: 41
Module: 307
LineInfo: 0xE6792A5EE190DE2C
Fields: {"$module":"agent_protection_addon_glxa64_7970"}
Message: Failed to execute the command.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"mms_bundle_glxa64_7970","CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"gtob_backup_command_addon_glxa64_7970","CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Error code: 2
Module: 329
LineInfo: 0x8EDC81EA38FABA77
Fields: {"TraceLevel":"1","StepType":"9","$module":"gtob_backup_command_addon_glxa64_7970"}
Message: Step 'VM replication' has failed.
------------------------
Error code: 32866
Module: 114
LineInfo: 0x8EDC81EA38FABBAF
Fields: {"$module":"gtob_backup_command_addon_glxa64_7970"}
Message: Cannot start replication of virtual machine 'OxleyDC02'.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"mms_bundle_glxa64_7970","CommandID":"4504F8D4-2727-42AB-BB4F-A42EDBB790A0"}
Message: TOL: Failed to execute the command. Tol::IsolateCommand
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"service_process_glxa64_7970","CommandID":"D0A1935E-05A7-4A14-B2EE-AA4C56DB3358"}
Message: TOL: Failed to execute the command. Replicating virtual machine
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970","CommandID":"D0A1935E-05A7-4A14-B2EE-AA4C56DB3358"}
Message: TOL: Failed to execute the command. Replicating virtual machine
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"service_process_glxa64_7970","CommandID":"D0A1935E-05A7-4A14-B2EE-AA4C56DB3358"}
Message: TOL: Failed to execute the command. Replicating virtual machine
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970","CommandID":"D0A1935E-05A7-4A14-B2EE-AA4C56DB3358"}
Message: TOL: Failed to execute the command. Replicating virtual machine
------------------------
Error code: 6
Module: 471
LineInfo: 0x763BD1E8CCB08157
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Cannot replicate machine '5007A191-1192-D2AA-2D3B-EC81EBD363C3' to 'OxleyDC02_replica'.
------------------------
Error code: 13
Module: 471
LineInfo: 0xD4A098A52AFC07E6
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Cannot copy the machine.
------------------------
Error code: 12
Module: 471
LineInfo: 0x75E5C8F86F7764CC
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Cannot create an accessor of replica 'OxleyDC02_replica'.
------------------------
Error code: 23
Module: 471
LineInfo: 0x3D264C43AEFBB45F
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Cannot get the parameters of virtual machine 'OxleyDC02_replica'.
------------------------
Error code: 25
Module: 471
LineInfo: 0x3D264C43AEFBB449
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Failed to call the function.
------------------------
Error code: 30
Module: 471
LineInfo: 0x9DA1BB861699071E
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Failed to create a container with meta information for virtual machine 'OxleyDC02_replica'.
------------------------
Error code: 114
Module: 83
LineInfo: 0x179FCCE6EE7090F5
Fields: {"$module":"disk_bundle_tape_off_glxa64_7970"}
Message: Failed to serialize object 'VirtualMachine'.
------------------------
Error code: 94
Module: 83
LineInfo: 0xC61573F663F5D8EE
Fields: {"$module":"esx_srv_glxa64_7970"}
Message: Failed to open virtual disk file '[OXC_ESXI03_5TB] OxleyDC02_replica/OxleyDC02_replica-000002.vmdk'.
------------------------
Error code: 13
Module: 0
LineInfo: 0xC61573F663F5D7CA
Fields: {"$module":"esx_srv_glxa64_7970"}
Message: You do not have access rights to this file

This particlar log is from a 2008R2 Domain Controller but I also have a 200R2 SQL Express server that is doing the same.

Anyone have any thoughts?

 

 

 

 

mer 25/04/2018 - 11:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 14
Commentaires: 25

As I type the replicated vm is still in "needs consolidation" state - but I have just ran a replication manually and that has succeeded - and it has consolidated it partially - and the "needs consolidation" message has gone

mer 25/04/2018 - 12:56
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.