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Microsoft Sql only show System Database but I have three more instaces databases

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I installed acronis backup cloud in my server but  the agent doesn't show all instances , show only the system database

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Hi!

I'd start with checking the user rights. A user account specified for access to SQL must be a member of the Backup Operators or Administrators group on the machine in question and have a sysadmin role on each of the protected instances. The same is valid for a user who runs the SQL writer for VSS. Make sure it is turned on and has the above privileges. 

 

I the same problem has occurred now.

can fix this problem

1) Open "service.msc"

2) select "SQL Server VSS Writer" and open properties

3) select "login" tab

4) select "account" and input SQL login account

5) Reboot Server

can look other SQL Databases!

Try and please write your result!

Thanks mate.. It's working beautifully.. 

KISAMIZU wrote:

I the same problem has occurred now.

can fix this problem

1) Open "service.msc"

2) select "SQL Server VSS Writer" and open properties

3) select "login" tab

4) select "account" and input SQL login account

5) Reboot Server

can look other SQL Databases!

Try and please write your result!