ABR 11 Advanced Workstation - License Problem

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 1
Commentaires: 0

When I make an Backup I get the following error message:
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Details
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Typ: Fehler
Datum und Zeit: 02.07.2012 08:50:22
Backup-Plan: Backup-SR-PC
Task: Voll-Backup
Code: 6.553.618(0x640012)
Modul: 100
Besitzer:
Nachricht:
Funktion ist ausgeschaltet.

Fehlercode: 0x640012
FeatureName = "FEATURE_ABR_DISK_BACKUP",
$module = "disk_bundle_vs"
Tag: 0x9418A040040A4D5D
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code:

--------------------

--------------------
Details
--------------------
Typ: Fehler
Datum und Zeit: 02.07.2012 08:50:22
Backup-Plan: Backup-SR-PC
Task: Voll-Backup
Code: 20.250.685(0x135003D)
Modul: 309
Besitzer:
Nachricht:
Befehl 'Backup' ist fehlgeschlagen.
Zusätzliche Info:
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Fehlercode: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Felder: $module : service_process_vs
Nachricht: Befehl 'Backup' ist fehlgeschlagen.
--------------------
Fehlercode: 1
Module: 408
LineInfo: 9418a040040a4e8a
Felder: $module : disk_bundle_vs
Nachricht: Die Funktion ist nicht verfügbar.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x0135003D+0x01980001

--------------------
--------------------
Details
--------------------
Typ: Fehler
Datum und Zeit: 02.07.2012 08:36:54
Backup-Plan: [Keine]
Task: [Keine]
Code: 13.238.279(0xCA0007)
Modul: 202
Besitzer: Administrator
Nachricht:
Kann Lizenzschlüssel nicht prüfen. Entweder ist der Acronis License Server nicht verfügbar oder die Daten des Lizenzschlüssels sind beschädigt. Überprüfen Sie die Verbindung zum Acronis License Server und starten Sie ihn zur Lizenzverwaltung.
Zusätzliche Info:
--------------------
Fehlercode: 7
Module: 202
LineInfo: ec81f6265c057d8a
Felder: License : Acronis Backup & Recovery 11 Advanced Workstation + Deduplizierung + Universal Restore, $module : mms_vs
Nachricht: Kann Lizenzschlüssel nicht prüfen. Entweder ist der Acronis License Server nicht verfügbar oder die Daten des Lizenzschlüssels sind beschädigt. Überprüfen Sie die Verbindung zum Acronis License Server und starten Sie ihn zur Lizenzverwaltung.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x00CA0007

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This error occurse all 30 days.
The remove of the License from the Agent and reasign does not work for me. I must reinstall the Software and this is not acceptable for me.
Update to new Version does not resolve the Problem.
The Problem occurse since Update 0.5.

lun 02/07/2012 - 07:25
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 31
Commentaires: 1272

Hello srauscher,

Thank you for using Acronis Software.

If your Acronis Management Server or Acronis License Server is running on an MS Server 2008 or MS Windows 7, then you can solve this issue by following these steps:

  1. Go to Start -> Run -> regedit.exe
  2. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\MMS\Configuration\License
  3. Modify the subkey LicenseServerAddress, type in the IP address of License Server and press OK.
    (!) It is recommended to use IPv4 address of License Server instead of name or IPv6 address, to prevent possible issues with name resolution.
  4. Restart Acronis services on the machine with Acronis Agent:
    - Go to Start -> Run -> services.msc
    - Right-click on Acronis Managed Machine Service, and click Restart

If this does not help, then please repeat these steps on every affected client machine.

If there is anything else, we can do for you, please let me know.

Thank you.

mar 03/07/2012 - 07:08
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