ABR10 Crash after boot from CD

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Hi,

I want to make an image of my new DELL PowerEdge R710 server. Acronis always crash when the boot procedure is finished and the screen of the Acronis application is visible. No way to do any action. The server immediately crash and reboot.

Regards, Beaty

ven 14/05/2010 - 07:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Beat!

Thank you for joinin gus on Acronis Forum, we're glad to greet you here!

Unfortunately due to the lack of diagnostic information it is difficult to identify what was the cause of the problem, so this situation requires inverstigation.

But before we start investigation I would suggest you to try Acronis Bootable Rescue Media built on another loader. In order to obtain it you need to perform the following steps: 

  1. Register your product license here
  2. Download Bootable Media in ISO format from here
  3. Burn the ISO onto the CD
  4. Try to boot from it to see whether the issue persists

Should you use the demo version of software, please, let us know, we will help you to obtain correct media.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

ven 14/05/2010 - 12:54