ABR11 RDX / Removable media - Prompt for insert media - fixed

Hi Ed, Thanks for sharing your findings; I'm sure this will help the many RDX customers out there.

if you dont use a Management Server it wont work. you can untick this option in the default option but it is not present in the backup task option...
the default options will be ignored. (screenshots below)

i fixed this problem by using UNC path. \\serverwithrdx\rdx_sharename.

ed leibrick wrote:

While there is a fix for this I thought I would add this to help others for a little issue

If you create a job to backup to RDX or removable drive, it will stop and prompt you to insert media
Ok
Known fix
- go to to options Default Backup options, additional option and untick Ask for first media while backing up to removable media.

Then you run your job and it still asks. - Why - because the job was created before the default settings was changed.

If you edit your job, you will now see in backup options that : Ask for first media while backing up to removable media" is now showing as a changed option to default settings. Open it and get rid of it.

Reason - the job was created before the default options were changed and so saved with this option turned on. You could also fix the problem by deleting the job and redoing it after changing the defaults.

Thought I would add this for any one else scratching head at this.

Hi Ed,

Thanks for the heads up. I tried this and it works for backing up to a single location, but not to a secondary location. In other words, I still get the prompt to 'Insert Media' before the backup image will be duplicated to a secondary location after the initial backup has completed!

If there's no fix for this, I'll have to look at other products because this feature is vital to me. A backup image in a single location (drive) is just not secure enough. I need the software to backup to 2+ locations automatically, without any need for me to intervene or interact to complete the process, e.g. overnight, during breaks etc.

I know I can use a RAID 1 external drive(s) for a solution, but I travel regularly and I need to use two 128Gb memory sticks for backup, so I can carry everything in hand luggage.

Does anyone know what the fix is for this issue?

Thanks in advance.

UPDATE!!!

After hours of trying to solve this issue, I've given up! I spent a whole day reseaching solutions without success, and in the process found too many horror stories from Acronis users on Google and Amazon.

This simple feature should just work and not need hours of problem solving... that doesn't fix the issue!

I've got a NAS RAID 5 storage unit & Sugarsync for my main backups, I wanted to use one backup program (AB&R) to back to the NAS, and for a mobile approximation of a RAID 1 backup solution by using the backup to a 2nd location option... Without the need for user interaction to complete the task.

After a bit of research I've managed to achieve this by using a combination of EaseUS Todo 3 & Allway Sync. This isn't an ideal solution, but it works!

What I want to know is why two programs from different publishers can do this relatively simple task, but B&R (which has this feature built-in) can't?

I really wanted B&R to work so I wouldn't have to use 2 programs, but this looks like it's the only option at this time.

Thanks anyway.

I ran into this same issue, of being prompted for a backup, while trying to replicate to an external drive. I needed to use acrocmd (bundled with B&R 11) due to particular scheduling needs, but here is what I came up with:

echo O| "C:\Program Files\Acronis\CommandLineTool\acrocmd.exe" replicate backup --loc=\\NAS\acronis\ --credentials="user","pass" --arc=ARCHIVE --target=Z:\ --target_arc=ARCHIVE

The echo lets it proceed from a batch script without user interaction. BTW, the above command will replicate the most recent backup to the specified location. If the most recent backup is incremental/differential, it'll automatically generate a full backup from it.

-Matt