Acronis Backup 10 - Trouble finding where to schedule a backup plan
I have acronis backup 10, and I am trying to find out where to create a backup plan. I can't seem to find the location to start this process. Can someone help?
Actions->Backup. If there is no such menu item, first connect to the machine where agent is installed.
I set up the backup to be on the "Simple schedule, but it does not show up in my acronis backup plans and task. Can someone tell me why?
On my dashboard, I see 3 backup plans. When I click on the backup plan, nothing shows in the backup plans and tasks.
On my dashboard, I see 3 backup plans. When I click on the backup plan, nothing shows in the backup plans and tasks.
Hello Paul,
Thank you for posting your question, I will be happy to help. This is well-known issue, and it is already fixed in build #11345. Please log in to your account on our web site to download the installation file. You can learn more on how to download the latest build in this article. Update the components and see if the issue remains.
If you don't want to update the program, please do the below steps to fix the issue:
Windows XP, Windows 2000/2003 43 bit
Run the \Program Files\Acronis\BackupAndRecovery\schedmgr.exe tool and issue the following command in its interface:
task zap
See also Acronis Scheduler Manager.
Delete the contents of the following folders:
\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\Policies\
\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\TasksStorage\
\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\PolicyStatistics
Recreate the backup plans and tasks.
Windows XP, Windows 2000/2003 64 bit
Run the \Program Files (x86)\Acronis\BackupAndRecovery\schedmgr.exe tool and issue the following command in its interface:
task zap
See also Acronis Scheduler Manager
Delete the contents of the following folders:
\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\Policies\
\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\TasksStorage\
\Documents and Settings\All Users\Application Data\Acronis\BackupAndRecovery\MMS\PolicyStatistics
Recreate the backup plans and tasks.
Windows Vista, Windows Server 2008, Windows 7 32 bit.
Run the \Program Files\Acronis\BackupAndRecovery\schedmgr.exe tool and issue the following command in its interface:
task zap
See also Acronis Scheduler Manager
Delete the contents of the following folders:
\ProgramData\Acronis\BackupAndRecovery\MMS\Policies\
\ProgramData\Acronis\BackupAndRecovery\MMS\TasksStorage\
\ProgramData\Acronis\BackupAndRecovery\MMS\PolicyStatistics
Recreate the backup plans and tasks.
Windows Vista, Windows Server 2008, Windows 7 64 bit
Run the \Program Files (x86)\Acronis\BackupAndRecovery\schedmgr.exe tool and issue the following command in its interface:
task zap
See also Acronis Scheduler Manager
Delete the contents of the following folders:
\ProgramData\Acronis\BackupAndRecovery\MMS\Policies\
\ProgramData\Acronis\BackupAndRecovery\MMS\TasksStorage\
\ProgramData\Acronis\BackupAndRecovery\MMS\PolicyStatistics
Recreate the backup plans and tasks.
Please see this article for more information.
Please let us know the results, we should be sure that the program runs flawless for you.
Please let me know if the provided information is not clear or if you have any other question.
Thank you.