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Acronis Backup&Recovery Advanced Workstation Universal Restore installation failed

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The installation failed with the error messages in zip-file.
Universal Restore wont be installed ==> Installation failed. Only License Server and Media Builder is available. The service managed machine wasnt running. The service was started manually
Furthermore i cant create a bootable disk with win pe!

Need help

Fichier attaché Taille
Log.zip 51.91 Ko
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Hello Marcus,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

According to the log file provided, during the installation, the Acronis Services have not been started/stopped in a timely fashion by the operating system.

To solve the issue, do the following:

- Hit Start-Run and type in services.msc;

- Stop all Acronis related Services;

- Re-attempt the installation.

The issue should be resolved.

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.