Acronis Managed Machine Service is unavaible

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Error
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Cannot connect to 'localhost'.
---------------------------------------------------------------------------------------------------------------------------------------------------------------
While starting Acronis B&R this message is displayed.
This version is running on a Windows 2008 R2 standard Server x64

Details
Code: 11.337.731(0xAD0003)
Message: Error: Failed to establish local connection to Acronis Managed Machine Service. Make sure that the service is installed and its status is Started.

Code: 196.610(0x30002)
Message:

Code: 65.520(0xFFF0)
Message: The system cannot find the file specified

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mer 23/12/2009 - 14:47
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Have you checked the status of the service? Messages in the Windows event log?

mer 23/12/2009 - 20:13
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I get the same error message as above. There is no Acronis Managed Machine service listed under services.msc. How do I install the service?

lun 04/01/2010 - 20:24
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have had this issue in the past. I had to reinstall the agent to get the service back. This was before build 11345. It happened on 2 servers.

mar 05/01/2010 - 12:36
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have this warning on a SBS 2008 right now with the newest 11345 Version. The service is listet but can not be startet

ven 12/02/2010 - 09:31
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello all,

Thank you very much for your posts. I am sorry for the delay but I will definitely assist you with this.

Robert B. Ziaja,

There are 2 reasons for this error message. The Acronis Managed Machine Service is either:

1. Present, but not starting.

2. Not installed.

Please make sure, that you are using the latest build of Acronis Backup and Recovery 10, it should be 11345.

Please check the services and tell me if the Acronis Managed Machine Service is there. If it is not there, simply launch the installation file and perform a repair installation. This will install the service. If the service is there, but it is not starting, this requires further investigation. I suggest to submit a support request with an AcronisInfo report attached.

Johann Kismann,

Thank you for your your suggestion, it is the first thing to check when such issues occur.

David Enders,

As I mentioned to Robert, please run the installer package and select - repair installation. This will install the service.

Darryl Leaning,

You are absolutely correct, this issue was present in older builds of ABR10, but build 11345 had this issue fixed.

Lutz Juwick,

We need additional information to get this resolved. What error message are you getting? I would also recommend submitting a support request with AcronisInfo attached to the case.

Please gentlemen, if you have any other questions, let me know.

lun 15/02/2010 - 19:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Lutz Juwick,

Thank you for your reply. I have found this case in our system and it is being handled by our Support professionals, we are doing everything possible to get this resolved.

Please let me know if you have additional questions.

Thank you.

mar 16/02/2010 - 19:32
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Problem is solved by the german support professionals.

But i had to do uninstall with revo uninstaller and abr_cleanup.exe and reinstalling the software.

ven 19/02/2010 - 08:41
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This is very interesting... problem solved but no hint to get there.

Well, i've got the same problem on more than one maschine. So, what is the answer to this problem?

thank you

dim 21/03/2010 - 20:00
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Lutz and Nikolai!

Dear We have completed the requested task successfully.

Dear Lutz! Thank you for letting us know that the issue got resolved, we really glad to hear it!

Nikolai! Welcome on Acronis Forum and thank you for finding time to report about the issue!

As mentioned by Lutz, reinstallation solved his problem, but I would like to ask you to pay accurate attention that since this issue can be caused by several reasons there is no universal solution for it. I'd suggest you to submit a support request with an AcronisInfo report attached, and let me know the case number, so that I could make sure it is handled in a proper way.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

jeu 25/03/2010 - 17:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi,

I have the same problem now.
Cannot connect to 'localhost'.
---------------------------------------------------------------------------------------------------------------------------------------------------------------
While starting Acronis Backup 11.5 this message is displayed.
This version is running on a Windows 2011 standard Server x64

Details
Code: 11.337.731(0xAD0003)
Message: Error: Failed to establish local connection to Acronis Managed Machine Service. Make sure that the service is installed and its status is Started.

Code: 196.610(0x30002)
Message:

Code: 65.520(0xFFF0)
Message: The system cannot find the file specified

No service is installed.

What I have to do? Cleaning with abr_cleanup.exe an reinstall?
..

mar 14/10/2014 - 17:47
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello,
I have the same problem,

Código: 11.468.820(0xAF0014)
Información de línea: 0x175E82EA6697B948;
Código: 11.337.731(0xAD0003)
Código: 196.610(0x30002)
Código: 65.520(0xFFF0)
I have windows 2008, and acronis 11.5
What I have to do?
thanks!

ven 17/10/2014 - 11:41
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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This message means that connection to Acronis Managed Machine Service (MMS) failed.
It could have failed because:
1. MMS is not really installed. (you need to reinstall Acronis)
2. MMS is hanging or crashing (it is better to contact Support in this case)

lun 20/10/2014 - 19:45