Acronis Raid won't boot SATA

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Just installed Acronis B&R 10 Server for windows build 10.0.11245. During the install my server restarted with a BSOD. and went into the loop, restarting! Now when the server startes up, after all the biso screens all I get is a black screen. Nothing more.

Its like I've lost my disks?

Help help help.

Thanks,
Jon

mar 02/03/2010 - 11:26
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After running a chkdsk via booting from the Windows 2003 cd, I was able to restart and then I got a nasty. BSOD message:

NO_MORE_IRP_STACK_LOCATIONS

The server went into a boot loop like before.

I was then able to press F8, and select last know good config. And thats loaded ok.

It looks like Acronis is in my list of installed products, but I dont have and icons or folders under the start menu. I dont think the install completed before the server restarted itself.

What now to get my system back clecn?

Should I try to uninstall acronis?
-> If I reboot the server will it restart ok, or do I need to keep pressing F8?

Any advice please.

Thanks,
Jon

mar 02/03/2010 - 13:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Jonathan Haughton,

Thank you very much for posting. I will definitely help you with this.

At the moment it is not very clear what causes this BSOD. I can recommend applying a Microsoft hotfix to resolve this issue. If it does not help or you have already installed it, I recommend to collect Windows Dumps and forward this to our Expert team for further investigation. You can also collect the AcronisInfo report from that machine and submit a support request.

If I can clarify something please. Does the BSOD occur when your OS is booting or when you are trying to log in to Windows?

To completely uninstall our software from your system, I would recommend this article from our Knowledge Base.

Please let me know if you have additional questions.

Thank you.

mer 10/03/2010 - 16:54
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