Acronis Remote install

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have been trying to do this i got a lab setup

Windows 2003R2 SP2 i got installed the Console here
Windowos XP which is the target machine i want to install my agent

Both machines are on Active directory

so i click on tools on the console and install acronis componets
1-I put the license server ip
2- i select the licence from the list
3-I specify the installation component( i browse in the server for the installation folder( i just got 2 msis in the folder i mean like here C:/Acronis in that folder i got the windows agent and the tray monitor msi) so i select the one i want from the list
4-I do register on the managment console server now: i and fill in the credentials which are the domain admins credentials
5-Ill select the machine from the network and i click the xp machine( i also tried putting jsut the IP )
6-I fill in the credentials to access the machine with admin rights for the target machine.
7-I test the connection for that machine and it says connection succesfull
8-In the next tab i do create anew account which are for the machine services to start
9-I click proceed

And it failed to install
Wheni click on details it says installation fail

If i look at the logs fo the console there is nothing in there...
If i look on the target machine nothing happened.. i looked if the Acronis Service was installed but it wasnt...
I check on event viewer for the Windows 2003 machine or the XP target machine and i see nothing about this..

i Fallow all this
http://kb.acronis.com/content/8849

I already had all this checked but i did double checked to see if i was missing something but i wanst missing anything.....

I dont know what im doing wrong??

I have done this with Nod32 which have remote installation also and works perfectly in there... but it just doesnt work here...

I dont know what im missing... anyone can help?

mar 25/01/2011 - 21:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 88
Commentaires: 4769

Hello Carlos,

Thank you for posting. I will do my best to assist you.

If possible, please install the program locally on the remote machine and if it fails, kindly get back to me with the .msi log and Windows system information file from that machine.

On the other hand, if local installation is successful that means that there is a problem with the remote installation. Since the KB article that you refer to did not help, please contact our Support team so that we can properly investigate and resolve the problem.

Please let me know if you have additional questions.

Thank you.

mer 26/01/2011 - 14:10
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 4
Commentaires: 4

Hello Anton
That would be a problem
ill explain you my issue
my company is a local distributor of acronis
Our regional account manager gave us the licese keys to test all the products, so we can do labs or do demo presentation to our clients

Now the thing is that we cant register those Keys because someone else did that already... which means there is no way i can do any support case even if we are acronis distributors?

At least with other brands we sell, we dont have that problem, as partners we get support.
I already email my regional account manager telling him that we cant do any support case for that reason.
So now all i got its this support forum to ask technical support questions

You see the trouble i have?

Acronis should have like a partner portal in which partners can create technical support cases, or you already have that?

Cheers

mer 26/01/2011 - 15:39
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 88
Commentaires: 4769

Hello Carlos,

Thank you for replying.

You are right, those license keys cannot be registered because they are keys used for testing purposes.

I checked our internal system and if I am not mistaken, you have an issue accessing our Partner Portal. I sent an e-mail to the regional account manager about this situation and as soon as he responds, I will get back to you.

Please do not hesitate to contact me if you have additional questions.

Thank you.

jeu 27/01/2011 - 11:50
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.