Acronis schedule fails > backup now works

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 0

Hello,
Using Acronis Backup & Recovery 10 Advanced Server Virtual Edition i can make a backup of a entire virtual machine. But whem I choose a scheduled plan the backup fails.
I use exact the same settings. The only difference is the schedule.

I got the message:
Failed to prepare for backing up.
Additional info:
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d1dc
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 22
Module: 83
LineInfo: 41aa269c04905f9f
Fields:
Message: Failed to find registered virtual machine '5015ba0a-43d4-d738-96b0-d35360e3b6f7'.
--------------------
Error code: 96
Module: 83
LineInfo: 41aa269c04905f29
Fields:
Message: Failed to connect to ESX server '172.20.161.35'.
--------------------
Error code: 1
Module: 83
LineInfo: c7610e0a857bedc0
Fields:
Message: Failed to connect to ESX server 'https://172.20.161.35/sdk'.
--------------------
Error code: 64
Module: 83
LineInfo: c7610e0a857bedc2
Fields: SoapErrorCode : 12
Message: SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"Login failed due to a bad username or password."
Detail:

--------------------

jeu 18/11/2010 - 01:27
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 24
Commentaires: 3268

Hello Harold!

Welcome to our Forum, we're glad to greet you here! I understand your concern and will be glad to help.

According to the information you've provided, please use the following solution to resolve this issue:

Edit the backup policy, switch to advanced view and set it up to run under root instead of Administrator.

This should resolve the issue faced. Should it persist, please provide us with Acronis Info from machine in quesiton.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

jeu 18/11/2010 - 15:54
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 11

Hello I have the same issue. I tried to install as Windows agent but same issue

Failed to run the task with ID '7B8F62DA-AF35-4383-9011-D94BACB684C6' (internal run).
Additional info:
--------------------
Error code: 41
Module: 144
LineInfo: 5ee2c4bb8ba04bdd
Fields:
Message: Failed to run the task with ID '7B8F62DA-AF35-4383-9011-D94BACB684C6' (internal run).
--------------------
Error code: 3
Module: 435
LineInfo: 5ee2c4bb8ba0489f
Fields: IsReturnCode : 1
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d32e
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d30e
Fields:
Message: Failed to prepare for backup of machine ''.
--------------------
Error code: 22
Module: 83
LineInfo: 41aa269c04905fdc
Fields:
Message: Failed to find registered virtual machine '5236a9c6-5c61-c63b-dd03-725d9c21d5c0'.
--------------------
Error code: 227
Module: 83
LineInfo: 26eed62d2c140cd2
Fields: error : 18446744073709551615
Message: SOAP fault code: '-1', Description: 'No description.', Detail: 'No details.'
--------------------

lun 22/07/2013 - 12:55
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