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Acronis True Image Echo Server - Synchronizing with the operating system

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I am trying to do a recovery using a Acronis True Image Echo Server boot disk. But it seems to be halting / taking a lot of time toward the end of the restore and sits on “Synchronizing with the operating system”. Has anyone had this issue before?

Thanks in advance.

Jin-oh

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Hello Jin-oh,

I am familiar with the issue you are experiencing and will do everything possible from my side to provide you with the complete resolution. 

The encountered behavior means that the program freezes at one of the recovery stages. I recommend you to create ISOLINUX Bootable Media, this should resolve the issue. ISOLINUX Bootable Media is usually more up to date than the Acronis Loader one. This is due to the fact a new version of Acronis Bootable Media is uploaded to the website more frequently than regular product updates are released.

We have implemented the possibility to download the appropriate ISO file after logging in to your account (the serial number should be registered). Please log in to your account, go to the Registered products and downloads section -> Bootable media. Download the file.

You can find the information on how to download the appropriate ISOLINUX file in this article. Please create the CD and see if the issue remains. 

If the issue still remains, please let me know about it via Private Message, we will continue to troubleshoot the issue.

Anyway, please let us know the results, we should be sure that the program runs flawless for you.

Please let me know if the provided information is not clear or if you have any other question. 

Thank you.