Backup fails, Error 41,640,65520

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Contributions: 10
Commentaires: 4

Hello,

I have recently installed Acronis Backup & Recovery 11 on a member Server (Windows Server 2008 R2). I create a local depot and entered an UNC Path to it ("\\backupsrv\backup_serverX$\AcronisBackup"). I also created a new Task to backup the complete system.

Now I get always an error message. It happened now three times, after the second time I delete the local depot and the task and created it again but it doesn't help either.

The error log says:

ProtectCommand: Ausführen des Befehls fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Felder: $module : agent_protection_addon_vs
Nachricht: ProtectCommand: Ausführen des Befehls fehlgeschlagen.
--------------------
Fehlercode: 640
Module: 64
LineInfo: a1d3981537c686fd
Felder: IsReturnCode : 1, $module : disk_bundle_vs
Nachricht: Öffnen des Verzeichnisses der Metadaten fehlgeschlagen.
--------------------
Fehlercode: 640
Module: 64
LineInfo: a1d3981537c686fd
Felder: $module : disk_bundle_vs
Nachricht: Öffnen des Verzeichnisses der Metadaten fehlgeschlagen.
--------------------
Fehlercode: 46
Module: 64
LineInfo: 3f26773fab7bda09
Felder: path : file://backupsrv\backupserverX$\AcronisBackup\, $module : disk_bundle_vs
Nachricht: Öffnen des Backup-Speicherorts fehlgeschlagen.
--------------------
Fehlercode: 19
Module: 4
LineInfo: f35f747b3b21f986
Felder: function : CreateDirectoryW, filename : \\?\UNC\backupsrv\backupserverX$\AcronisBackup, $module : disk_bundle_vs
Nachricht: Datei oder Ordner existiert bereits.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Felder: code : 2147942583, $module : disk_bundle_vs
Nachricht: Eine Datei kann nicht erstellt werden, wenn sie bereits vorhanden ist
--------------------

Hope someone can help me with this. I really need to do a backup of the system!

Greets,
Burak

sam 08/12/2012 - 02:03
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 31
Commentaires: 1272

Hello Burak,

Thank you for posting this problem in our forum. I am happy to assist you.

In your path I could see, that you are using and $ share. If you encounter problems using this kind of admin share, you better are using a default share with credentials for accessing it.

If you want to use the same folder on the target machine, first remove all files including the hidden meta folder before defining it again as personal vault.

Let me know if you need additional help please.

Thank you.

mar 11/12/2012 - 08:23
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