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Backup problem in the linux with 11.17318 build

Thread needs solution

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Log Entry Details
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Type: Warning
Date and time: 2/16/2012 7:51:14 AM
Backup plan: [None]
Task: [None]
Code: 262,161(0x40011)
Module: 4
Owner: root
Message:
The specified file does not exist.
Additional info:
--------------------
Error code: 17
Module: 4
LineInfo: 3d9ea26f1bfdf383
Fields: IsReturnCode : 1, $module : /usr/lib/Acronis/BackupAndRecovery/libDiskBundle.so
Message: The specified file does not exist.
--------------------
Error code: 65521
Module: 0
LineInfo: bd28fdbd64edb8cd
Fields: code : 2
Message: No such file or directory
--------------------
--------------------

Error code: 65521
Module: 0
LineInfo: bd28fdbd64edb8cd
Fields: code : 2
Message: No such file or directory

0 Users found this helpful

Hello Nitin,

Thank you for your message.

It is not clear at the moment what causes this issue but I found your case in our support system and our support engineer is working on this issue.

Please let me know if you need additional help.

Thank you.

I am experiencing similar problems. In my case, it appears that the acronis_agent does not start. I do not know where to go to get logging information about the acronis_agent.

# /etc/init.d/acronis_agent start
Starting Acronis Agent: [ OK ]
# /etc/init.d/acronis_agent status
Acronis Agent is stopped
# /etc/init.d/acronis_rsm status
ARSM is running
# /etc/init.d/acronis_mms status
Acronis MMS is running