Bare Metal Restore to fibre channel disk array

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I have a Windows Server 2008 R2 computer (NOT a domain controller). It uses a fibre channel disk array for its operating system. There is NO local disk in the computer.

I backed up this computer across the network with Acronis Backup and Recovery 10 Server for Windows build 11105. Before going into production I shut down the server and reinitialized the disk array to test the bare metal recovery of the computer. After reinitializing the disk array I tried to do a bare metal restore back onto the fibre channel disk array.

When I boot the Acronis Recovery CD (with Universal Restore including ALL drivers from the original install on the 2008 computer) the restore procedure does NOT see a disk to restore to. I can see the backed up disk image across the network but in the selection of where to restore to there are no disks listed.

To test the actual disk image and recovery process I put a local disk in the computer and was able to successfully restore to it. I was back up in about 30 minutes. The problem is that I want to restore back onto the fibre channel disk array.

The recovery to a local hard drive proves the backup image is sound. But I really need to keep the OS (and all apps on the computer) on the fibre channel array.

lun 01/03/2010 - 15:36
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Hello JoeF,

Thank you very much for your post. I will definitely help you with this.

Acronis Backup and Recovery 10 does support fibre channel disk array.  To get the issue experienced by you resolved, may I please recommend the following.

If you do not have Acronis Backup and Recovery 10 Server for Windows build 11345 installed, with which you can create a bootable media, I would suggest to login to your Acronis web-account and download an ISOLINUX version of our bootable media.

Please try using it and if you run into the same issue, you can submit a support request with the following logs.

1. Acronis Linux Report.

2. Model of your fibre channel disk array.

You can refer to this thread in the support case and ask for this issue to be escalated to our Expert team.

Please let me know if you have additional questions.

Thank you.

mer 10/03/2010 - 15:46
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