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Doesn´t send an email when the copy fails

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Dear comunity

I have acronis backup and recovery server and I configure it to send me an email when copy fails and when the copy doesn´t fails, and but it doesn´t work.

When the copy finish correctly it send me and an email saying it, but when the copy fails it doesn´t send me the email to tell me where is the problem.

How can I solve the problem?

Thank you.

0 Users found this helpful

Hello Julio,

Thank you for your post. I will do my best to assist you.

In order to resolve this issue we need the exact settings that you use for e-mail notifications.

I would recommend to check this detailed article and if it does not help, please contact our Support team with the reports outline at the bottom of the same article. We will be able to provide you with a solution.

Please let me know if you have additional questions.

Thank you.