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Error when Updating

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When i try to update B&R 10 to the last Build it crashs with Error 3: -2147287038

If check that all Acronis Services was stopped.

Any Ideas?

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Hello Patrick Lord,

Thank you for posting this issue in our forum. I am happy to assist you.

You are following this article from our knowledge base to update the product to latest build? 

Can you provide the msi log from the installation and the component, where this error occurs?

I am looking forward for your reply.

Thank you.