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Failed to run the task - bug ?

Thread needs solution

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Error
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Failed to run the task.
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Details
Code: 589 936(0x90070)
Module: C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: error occurred while trying to run the task.

Code: 593 150(0x90CFE)
Message: Logging on with the specified credentials is impossible, probably because the account does not exist or the password is invalid.

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I think it's some bug. I didn't change settings and maybe after last win 2003 r2 it happend. I can list my remote vault but I can't start the task. Password and accound are valid.

0 Users found this helpful

Hello Tomasz!

Welcome to our Forum! Thank you for finding time to report about the issue.

Unfortunately due to the lack of sufficient diagnostic information it is hard to identify what exactly was the cause. Could you please gather the following information?

  1. Exact sequence of actions performed
  2. Acronis Info
  3. Whether you have tried using UNC path

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

What is the status of this? I am getting this error when attempting to run task on USB Drive.
It would be nice get a clue.

I got the same error. and i really need to fix this asap!

thx for any help!!

Jay

Hello Mike and Jay!

Welcome to our Forum! Thank you for your comments and sharing your concerns with us.

Unfortunately this issue doesn't have a common solution. It's a unique issue which may be caused by different reasons, so each case should be investigated separately. Please follow the instructions mentioned here. We would highly appreciate if you could keep us posted regarding the case's state or let us know its number, so that we would like track it and to make sure it's handled in a proper way.

Should you have any questions or concerns - please, let us know, we will be glad to help!

Thank you!

Hello,

---------------------------------------------------------------------------------------------------------------------------------------------
Error
---------------------------------------------------------------------------------------------------------------------------------------------
Failed to run the task.
---------------------------------------------------------------------------------------------------------------------------------------------
Details
Code: 589 936(0x90070)
Module: C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: error occurred while trying to run the task.

Code: 593 150(0x90CFE)
Message: Logging on with the specified credentials is impossible, probably because the account does not exist or the password is invalid.

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Acronis backup & restore 10 server.. system win2008 r2
What Solution.. please help.. 

Thanks..

 

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Contributions: 250
Commentaires: 7092

Hello Ahmet,

Thank you for your posting! This error message means, that the user account specified for the Acronis Managed Machine service does not have enough privileges to backup the system. Please make sure that Acronis Managed Machine service is running under account with the following rights:

User rights: Log on as a service, Adjust memory quotas for a process, Replace a process level token, Modify firmware environment values. 

This article will help you to adjust the rights: https://kb.acronis.com/content/15276

Group membership: Backup Operators, Administrators

For more information please refer to the following part of the docuhttp://www.acronis.com/en-gb/support/documentation/ABR10/index.html#490…

Thank you,