Full backup fail on tape drive

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Commentaires: 6

I have been using Acronis for a couple of years and a couple of weeks ago I started getting write errors. It's a Dell LTO3 drive connected to a PE R710 server by Ultra320 SCSI. I am trying to backup only the C: drive. I have ver. 10 bld 13762. I have tried:

cleaning drive
several different tapes
dell replaced drive with new drive
deleted job and recreated it.

1 Information 12/11/2012 4:54:00 PM Priority changed to Low.2 Information 12/11/2012 4:54:00 PM Analyzing partition '0-0'...3 Information 12/11/2012 4:54:00 PM Analyzing partition '1-1'...4 Information 12/11/2012 4:54:00 PM Analyzing partition 'C:'...5 Information 12/11/2012 4:54:01 PM Analyzing partition '0-0'...6 Information 12/11/2012 4:54:01 PM Analyzing partition 'F:'...7 Information 12/11/2012 4:54:01 PM Analyzing partition 'C:'...8 Information 12/11/2012 4:54:02 PM Create Full Backup From: NTFS (C:)To: Tape Drive (QUANTUM ULTRIUM 3)Compression: NormalExclude: Files matching maskMatch criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...9 Information 12/11/2012 4:54:02 PM Pending operation 147 started: 'Creating partition image'.10 Information 12/11/2012 4:54:24 PM Locking partition C:...11 Information 12/11/2012 4:58:53 PM The following identifiers will be assigned to the next media.
Additional info:
--------------------
Error code: 611
Module: 64
LineInfo: cb5637d6a0376d2d
Fields: ArchiveID : 4315376833126657849, VolumeID : 217401025, VolumeNumber : 1
Message: The following identifiers will be assigned to the next media.
--------------------12 Information 12/11/2012 4:58:53 PM Please insert the first media
Please insert a tape then click OK when ready or Cancel to cancel the operation.13 Information 12/11/2012 4:59:20 PM Please insert the first media
Please insert a tape then click OK when ready or Cancel to cancel the operation.: User response: O⎂K14 Information 12/11/2012 5:01:19 PM The file (folder) already exists.
Additional info:
--------------------
Error code: 19
Module: 4
LineInfo: 9a44e7d6a7a58462
Fields:
Message: The file (folder) already exists.
--------------------15 Warning 12/11/2012 5:01:19 PM The tape contains backups. Click OK to clean the tape or click Retry to use another tape.
The tape contains an Acronis Backup & Recovery 10 archive Tape number: 0 1, choice, 0#No description for the backup archive.|1#Description: '{2}'
}.
The tape will be cleaned and this archive will be overwritten. Click OK to continue or insert another tape and click Retry.16 Information 12/11/2012 5:01:39 PM The tape contains backups. Click OK to clean the tape or click Retry to use another tape.
The tape contains an Acronis Backup & Recovery 10 archive Tape number: 0 1, choice, 0#No description for the backup archive.|1#Description: '{2}'
}.
The tape will be cleaned and this archive will be overwritten. Click OK to continue or insert another tape and click Retry.: User response: O⎂K17 Information 12/11/2012 5:01:39 PM An Acronis media that has the following identifiers will be rewritten.
Additional info:
--------------------
Error code: 613
Module: 64
LineInfo: cb5637d6a0376d3a
Fields: ArchiveID : 12305995602639131155, VolumeID : 2823283598, VolumeNumber : 1
Message: An Acronis media that has the following identifiers will be rewritten.
--------------------18 Error 12/11/2012 5:09:45 PM Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
Tag: 0x9D2DE1F088CBC4D8
Error occurred while writing the file.

Error code: 0x40003
Tag: 0xC41DEFBA28F4D132
Data error (cyclic redundancy check)

Error code: 0xFFF0
code = 2,147,942,423 (0x80070017)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
Tag: 0x9D2DE1F088CBC4D8
Error occurred while writing the file.

Error code: 0x40003
Tag: 0xC41DEFBA28F4D132
Data error (cyclic redundancy check)

Error code: 0xFFF0
code = 2,147,942,423 (0x80070017)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4d8
Fields:
Message: Write error.
--------------------
Error code: 3
Module: 4
LineInfo: c41defba28f4d132
Fields:
Message: Error occurred while writing the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942423
Message: Data error (cyclic redundancy check) --------------------Task 'Full backup' has failed on machine 'mta-s1.mtajv.com'.

Fichier attaché Taille
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mar 11/12/2012 - 23:32
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Hello Irvin McCoy,

Thank you for posting this error in our forum. I am happy to assist you.

Have you already checked the troubleshooting steps in this article from our knowledge base? There you will find most common issues and solutions regarding tape drives.

If all the steps do not solve this issue, then please provide more detailed information about the used backup plan, backup scheme, vault type etc. So that it is possible to find the root cause of this problem.

Let me know if you need additional help please.

Thank you.

mer 12/12/2012 - 08:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 2
Commentaires: 6

Going thru the article it says to make sure the Removable Storage service is not disabled. I don't have a Removable Storage service. We are running Windows Server 2008 R2 Enterprise SP1. What should I do?

jeu 13/12/2012 - 20:22
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 31
Commentaires: 1272

Hello Irvin McCoy,

Thank you for updating this post.

As in Server 2008 R2 there is not longer an RSM service available you have two workaround options:

  • Install a local Acronis agent on this machine and run backups, using this agent to the tape drive. This does not need an RSM service.
  • Attach the Tape to another Windows machine, other than Windows Server 2008 R2 or Windows 7.

Find more information in this article from our knowledge base.

Additionally, I want to inform you, that our current product Acronis Backup & Recovery 11.5 does have its own RSM service and is able to run backups through Acronis Storage Node to an attached tape drive on Windows 2008 R2 Servers. Find more information in this article from our knowledge base.

If you need additional assistance, you can contact support. You will find all available support options in our Customer handbook.

Let me know if you need additional help please.

Thank you.

ven 14/12/2012 - 07:39
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 2
Commentaires: 6

Yes, we've been using the agent for about 2 years.

Nothing special on the backups
From: C: NTFS
To: atis:/tape?\taperecorder\\\.\tape0||QUANTUM\ULTRIUM%203%202181|
Full: Once a week every Monday
Incremental: Once a week every Tues, Wed, Thurs, Fri, Sat
Cleanup: Use retention rules
Retention rules: not specified
Validate: never
Compression: None
Email: to me
Convert to VM: never

ven 14/12/2012 - 22:24
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I uninstalled Acronis & reinstalled it and the backups are still failing. An error was logged in the Windows Application Error log that said:

Log Name: Application
Source: Application Error
Date: 12/17/2012 1:31:55 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mta-s1.mtajv.com
Description:
Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: vsscom.dll, version: 3.11.0.586, time stamp: 0x4cc80e38
Exception code: 0xc0000005
Fault offset: 0x000000000000c0b9
Faulting process id: 0x1404
Faulting application start time: 0x01cddc8cc0761500
Faulting application path: C:\Windows\system32\DllHost.exe
Faulting module path: C:\Program Files (x86)\Common Files\Acronis\SnapAPI\vsscom.dll
Report Id: 69e4cb27-4880-11e2-a2f5-001b214b4371

The email I received said:

1 Information 12/17/2012 1:28:53 PM Priority changed to Low.2 Information 12/17/2012 1:28:53 PM Analyzing partition '0-0'...3 Information 12/17/2012 1:28:53 PM Analyzing partition '1-1'...4 Information 12/17/2012 1:28:53 PM Analyzing partition 'C:'...5 Information 12/17/2012 1:28:53 PM Analyzing partition '0-0'...6 Information 12/17/2012 1:28:54 PM Analyzing partition 'F:'...7 Information 12/17/2012 1:28:54 PM Analyzing partition 'C:'...8 Information 12/17/2012 1:28:54 PM Create Full Backup From: NTFS (C:)To: Tape Drive (QUANTUM ULTRIUM 3)Compression: NoneExclude: Files matching maskMatch criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...9 Information 12/17/2012 1:28:54 PM Pending operation 147 started: 'Creating partition image'.10 Information 12/17/2012 1:29:14 PM Locking partition C:...11 Error 12/17/2012 1:31:57 PM Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E63A
Failed to start creating the volume snapshot.

Error code: 0x10C442
Tag: 0x14181C22EF45B04E
Unknown status.

Error code: 0x9
code = 2,147,944,126 (0x800706BE)
Tag: 0x2AACB7B2AB852AC
The remote procedure call failed

Error code: 0xFFF0
code = 2,147,944,126 (0x800706BE)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E63A
Failed to start creating the volume snapshot.

Error code: 0x10C442
Tag: 0x14181C22EF45B04E
Unknown status.

Error code: 0x9
code = 2,147,944,126 (0x800706BE)
Tag: 0x2AACB7B2AB852AC
The remote procedure call failed

Error code: 0xFFF0
code = 2,147,944,126 (0x800706BE)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e63a
Fields:
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b04e
Fields:
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147944126
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147944126
Message: The remote procedure call failed --------------------Task 'Full backup' has failed on machine 'mta-s1.mtajv.com'.

lun 17/12/2012 - 19:40
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 31
Commentaires: 1272

Hello Irvin McCoy,

Thank you for your reply.

The error is caused during the Volume Shadow Copy creation from the Acronis VSS Service. To solve this change the usage of VSS providers from Acronis VSS to Microsoft VSS. This will solve this issue. You find all instructions in this article from our knowledge base.

If you need additional assistance, you can contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

mar 18/12/2012 - 07:53
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 6

I followed the instructions in the article, and still received the following error:

1 Information 12/18/2012 9:52:43 AM Priority changed to Low.2 Information 12/18/2012 9:52:43 AM Analyzing partition '0-0'...3 Information 12/18/2012 9:52:43 AM Analyzing partition '1-1'...4 Information 12/18/2012 9:52:43 AM Analyzing partition 'C:'...5 Information 12/18/2012 9:52:43 AM Analyzing partition '0-0'...6 Information 12/18/2012 9:52:44 AM Analyzing partition 'F:'...7 Information 12/18/2012 9:52:44 AM Analyzing partition 'C:'...8 Information 12/18/2012 9:52:44 AM Create Full Backup From: NTFS (C:)To: Tape Drive (QUANTUM ULTRIUM 3)Compression: NormalExclude: Files matching maskMatch criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...9 Information 12/18/2012 9:52:44 AM Pending operation 147 started: 'Creating partition image'.10 Information 12/18/2012 9:53:09 AM Locking partition C:...11 Error 12/18/2012 9:54:58 AM Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E63A
Failed to start creating the volume snapshot.

Error code: 0x10C442
Tag: 0x14181C22EF45B04E
Unknown status.

Error code: 0x9
code = 2,147,944,126 (0x800706BE)
Tag: 0x2AACB7B2AB852AC
The remote procedure call failed

Error code: 0xFFF0
code = 2,147,944,126 (0x800706BE)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E63A
Failed to start creating the volume snapshot.

Error code: 0x10C442
Tag: 0x14181C22EF45B04E
Unknown status.

Error code: 0x9
code = 2,147,944,126 (0x800706BE)
Tag: 0x2AACB7B2AB852AC
The remote procedure call failed

Error code: 0xFFF0
code = 2,147,944,126 (0x800706BE)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e63a
Fields:
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b04e
Fields:
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147944126
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147944126
Message: The remote procedure call failed --------------------Task 'Full backup' has failed on machine 'mta-s1.mtajv.com'.

mar 18/12/2012 - 15:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 31
Commentaires: 1272

Hello Irvin McCoy,

Thank you for the quick reply.

Please check following steps additionally:

  • Have you restarted the server after appying these changes?
  • Have you checked the application log from Windows on this machine?

If you need additional assistance, you can contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

mer 19/12/2012 - 08:10
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 6

I didn't restart the Server, but I did go ahead and disable the Acronis VSS Provider service. After I disabled it I restarted the Acronis Managed Machine Service & the Acronis Management Server Service. I was then able to get a Full backup. But then last night it didn't do an Incremental backup. It said the media already has data on it and I had to click OK to clean tape, Retry with different media, or Cancel the job. How can I get it to append to the tape?

mer 19/12/2012 - 14:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 31
Commentaires: 1272

Hello Irvin McCoy,

Thank you for your reply.

If I have understood correctly, the backup jobs are running now. When using a custom backup schema, it is possible that you could not use the existing full backup as source for the next incremental. You need to use the same backup job to keep the archive name. It is possible, that you have to begin a new backup chain.

Have you used the related section in online help? Additionally I would suggest you this main article about Acronis Backup & Recovery 10 and Tape support.

Let me know if you need additional help please.

Thank you.

jeu 20/12/2012 - 07:36
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.