Full Backups fail on Linux box

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 0

I'm in the trial of Backup & Recovery 10 and trying to take a full backup of my CentOS v 5 machine. The backup continues to fail with this entry in the log:

--------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
--------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: 4/23/2010 8:07:38 PM
Backup plan: pod_056 - Backup 4/23/2010 3:44:46 PM
Task: Simple backup task
Code: 66,038(0x101F6)
Module: 1
Owner: root
Message:
Operation with partition 'VolGroup00-LogVol01' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E633
Failed to create a snapshot.

Error code: 0x590007
Tag: 0x7AB2ECA390DEE2AD
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition 'VolGroup00-LogVol01' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E633
Failed to create a snapshot.

Error code: 0x590007
Tag: 0x7AB2ECA390DEE2AD
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e633
Fields:
Message: Unable to create volume snapshot
--------------------
Error code: 7
Module: 89
LineInfo: 7ab2eca390dee2ad
Fields:
Message: Failed to create a snapshot.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070021+0x00590007

and

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: 4/23/2010 8:07:38 PM
Backup plan: pod_056 - Backup 4/23/2010 3:44:46 PM
Task: Simple backup task
Code: 11,863,304(0xB50508)
Module: 181
Owner: root
Message:
Task 'Simple backup task' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397e28
Fields: $module : /usr/lib/Acronis/BackupAndRecovery/mms
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields: $module : /usr/lib/Acronis/BackupAndRecoveryAgent/BackupAndRecoveryService
Message: Operation with partition 'VolGroup00-LogVol01' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
Tag: 0xA5695862AAF8E633
Failed to create a snapshot.

Error code: 0x590007
Tag: 0x7AB2ECA390DEE2AD
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e633
Fields:
Message: Unable to create volume snapshot
--------------------
Error code: 7
Module: 89
LineInfo: 7ab2eca390dee2ad
Fields:
Message: Failed to create a snapshot.
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00DA0002+0x000101F6+0x00070021+0x00590007

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

lun 26/04/2010 - 14:23
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 24
Commentaires: 3268

Hello Brian!

Welcome to Acronis Forum, we are glad to greet you here!

Thank you for finding time to report about the issue. According to the log you have specified there can be several reasons for this issue, so support will need to take a closer look at the problem. So could you please kindly obtain the following information: 

  1. Exact sequence of steps performed before you encountered this error
  2. Logs from var\lib\Acronis folder
  3. Linux System Report

After that please contact support directly with the information attached.

Please keep in mind that should there be any procrastination with the reply from support's end - you can specify us the case number and we will do our best to speed up the process.

Thank you!

mar 27/04/2010 - 14:07