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Is it any good?

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I have 200 users and 18tb or raw data to backup to two 24tb Readynas 4200. I am running a trial of Acronis Backup and Recovery 10 with workstation and esxi clients.
If the software works it will be the perfect solution. However a week or so into the trial one corrupted database later I am having serious doubts. This is going to cost my boss £10,000 so if it doesn't work ill have to dedicate the rest of my life working on it in secret because I wont have the balls to tell him.
I'm willing to consider the corrupted database was something I did, so ok new installation new data store and database. I backup the acronis server 17gb very fast followed by a six hour index. So I let it finish then backup one 117gb workstation which is followed by a six day index task. Six days? I think ok maybe you just carry on and it runs in the background, so next day the daily backup task starts again which crashes the six day index task. Backups run ok followed by a 2 hour index task. Is another corruption on the way? I assume the task wouldn't be running if it wasn’t important.
Looking in this forum I see this problem. Some people don’t use dedupe because of this
Is there anyone on this forum with my number of workstations and data size that use this software in production? If yes was it a good choice or have you paid your money and are now stuck with it?
Please excuse me being blunt but I need to know as I haven parted with my money yet
Thanks in advance
Steve

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Steve,

I think your best bet would be to contact Acronis Corporate pre sales and see if they have anything to suggest or able to put you in touch with an Acronis level 3 person.

What database became corrupted the ABR10 or something like SQL Server?

If SQL Server are you either suspending transactions via a script before ABR10 runs or using VSS?

Could you list how you have the tasks set up, I think I'm on the same wavelength with your term index, but I'd like to make sure.

I only use ABR for Linux where there is no other alternative.
There are far superior alternatives for Windows platforms when replacing backups.
(Personal experience with about 10 linux and > 100 Windows servers, some over 500Gb)

The features I see lacking in ABR are:

1. Consolidation to daily, weekly or monthly point in time for continuous incrementals ie. Chain of a Full plus monthy consolidation plus weekly consolidation.
2. CRC of created image
3. Creation of intermediate file during backup (necessary for cloning to DR site)
4. It is very hard to verify the backup integrity
5. Issues with continuous incrementals
6. issues with large backup sizes