Multiple Error log Warnings

Thread needs solution
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Commentaires: 1

Hi,

I'm running following products on a server:

Acronis Backup & Recovery 10 Management Server

Acronis Bacup & Recovery 10 Agent

Acronis Bacup & Recovery 10 Bootable Components and Media Builder

Acronis Bacup & Recovery 10 Management Console

Acronis License Server

The Backup seems to run fine.But I get errors/warnings every 10 minutes. See Logs below:

 

Log on AMS:

 

Agent Log:

 

Any ideas?

Kind Regards,

Stefan

 

<log build="11105" version="10" product="Acronis Backup &amp; Recovery 10 Management Console">

<event id="1" type="Warning" time="31/08/2009 8:27:07" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="X.X.local" message="Failed to create the backup plan.|Additional info: |--------------------|Error code: 33|Module: 162|LineInfo: a9eb70aa1c10e9c7|Fields: &#32;$module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe|Message: Failed to create the backup plan.|--------------------|Error code: 16|Module: 162|LineInfo: 9275a25ed19bb552|Fields: |Message: Failed to obtain the backup policy.|--------------------" code="10.616.865(0xA20021)" module="162" Owner="administrator"/>

<event id="2" type="Warning" time="31/08/2009 8:27:07" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="X.X.local" message="Failed to process the synchronization data received from Acronis Backup &amp; Recovery 10 Management Server.|Additional info: |--------------------|Error code: 7|Module: 178|LineInfo: 23383ec1b1074bda|Fields: &#32;$module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe|Message: Failed to process the synchronization data received from Acronis Backup &amp; Recovery 10 Management Server.|--------------------|Error code: 33|Module: 162|LineInfo: a9eb70aa1c10e9c7|Fields: |Message: Failed to create the backup plan.|--------------------|Error code: 16|Module: 162|LineInfo: 9275a25ed19bb552|Fields: |Message: Failed to obtain the backup policy.|--------------------" code="11.665.415(0xB20007)" module="178" Owner="administrator"/>

</log>

<log build="11105" version="10" product="Acronis Backup &amp; Recovery 10 Management Console">

<event id="1" type="Error" time="31/08/2009 8:27:13" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="X.X.local" message="Cannot revoke the policy because it was not deployed to the machine.|Additional info: |--------------------|Error code: 35|Module: 164|LineInfo: 3ae4b65385bd3923|Fields: |Message: Cannot revoke the policy because it was not deployed to the machine.|--------------------" code="10.747.939(0xA40023)" module="164" Owner=""/>

<event id="2" type="Warning" time="31/08/2009 8:27:07" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="X.X.local" message="Failed to process the synchronization data received from Acronis Backup &amp; Recovery 10 Management Server.|Additional info: |--------------------|Error code: 7|Module: 178|LineInfo: 23383ec1b1074bda|Fields: &#32;$module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe|Message: Failed to process the synchronization data received from Acronis Backup &amp; Recovery 10 Management Server.|--------------------|Error code: 33|Module: 162|LineInfo: a9eb70aa1c10e9c7|Fields: |Message: Failed to create the backup plan.|--------------------|Error code: 16|Module: 162|LineInfo: 9275a25ed19bb552|Fields: |Message: Failed to obtain the backup policy.|--------------------" code="11.665.415(0xB20007)" module="178" Owner="administrator"/>

<event id="3" type="Warning" time="31/08/2009 8:27:07" policy="[None]" task="[None]" InstanceType="[None]" Instance="[None]" Machine="X.X.local" message="Failed to create the backup plan.|Additional info: |--------------------|Error code: 33|Module: 162|LineInfo: a9eb70aa1c10e9c7|Fields: &#32;$module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe|Message: Failed to create the backup plan.|--------------------|Error code: 16|Module: 162|LineInfo: 9275a25ed19bb552|Fields: |Message: Failed to obtain the backup policy.|--------------------" code="10.616.865(0xA20021)" module="162" Owner="administrator"/>

</log

lun 31/08/2009 - 07:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 17
Commentaires: 2991

Hello Stefan,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Please try to rejoin the server to Acronis Backup & Recovery 10 Management Server. If this doesn't help, please obtain the below information and create an e-mail request or contact Live chat service available on this page, under Contact us click on the Start here button and follow the step-by-step guide. 

1. Download the file;
2. Run the downloaded file.
The gathered information will be put in adv_report.zip in the same folder, where the AcronisInfo was saved.
Running AcronisInfo may take up to 5 minutes.

Thank you.

mer 02/09/2009 - 12:44
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

Rejoining the server to the AMS was the solution.

Thanks for the reply and keep up the good work!

Best regards,

Stefan

mer 02/09/2009 - 14:36
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 17
Commentaires: 2991

Hello Stefan,

Thank you for your response.

We are really glad to hear that the issue has been resolved.

Thank you.

ven 04/09/2009 - 06:12
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commentaires: 1

I delete machine from AMS Machine. but the problem Multiple Error log Warnings that occor again every day.

---------------------------------------------------------------------------------------------------------------------------
Log Entry Details
---------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 12/24/2009 3:27:23 PM
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: myserver-name
Code: 11,665,415(0xB20007)
Module: 178
Owner: AdminBackupAC
Message:
Failed to process the synchronization data received from Acronis Backup & Recovery 10 Management Server.
Additional info:
--------------------
Error code: 7
Module: 178
LineInfo: 23383ec1b1074bda
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to process the synchronization data received from Acronis Backup & Recovery 10 Management Server.
--------------------
Error code: 33
Module: 162
LineInfo: a9eb70aa1c10e9c5
Fields:
Message: Failed to create the backup plan.
--------------------
Error code: 16
Module: 162
LineInfo: 9275a25ed19bb54e
Fields:
Message: Failed to obtain the backup policy.

---------------------------------------------------------------------------------------------------------------------------
Log Entry Details
---------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 12/24/2009 3:27:23 PM
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: myserver-name
Code: 10,616,865(0xA20021)
Module: 162
Owner: AdminBackupAC
Message:
Failed to create the backup plan.
Additional info:
--------------------
Error code: 33
Module: 162
LineInfo: a9eb70aa1c10e9c5
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to create the backup plan.
--------------------
Error code: 16
Module: 162
LineInfo: 9275a25ed19bb54e
Fields:
Message: Failed to obtain the backup policy.
--------------------

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jeu 24/12/2009 - 08:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 17
Commentaires: 2991

Hello Teerasak,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

Actually, you should delete this backup policy and recreate it from the scratch. You can do it manually or apply a special  vbs script. 
You can also try to re-add the computer and to remove it again, but only the above solution will provide you with the guaranteed results. 
Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.
lun 08/02/2010 - 11:57
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.