Network Services Gone after restore
I am using Acronis backup and recovery 11, I have made a perfect reference image to restore to multiple workstation's.
In my Windows 7 installation I have also installed Novell 2 Service Pack 1, Groupwise 8, MS Office 2007, and smaller other programs like VNC, Flash, Java, Adobe reader.
After my Restore to dissimilar hardware, When I try to login with novell Windows tells me that some network services has not started, I tried a simple windows startup repair windows told me that some services files were missing and it is unable to repair it.
I have looked at the services myself but couldn't find the the needed services.
The only thing that worked was re installing windows manually which defeated the purpose.
Any help would be much appreciated.
Well after the restore Windows Starts up and You are taken to the Novell login screen where I then type in the appropriate credentials, The first message from Windows 7 is "Initializing network" of course this does nothing and I have to cancel this operation and login normally into the workstation. After that I check to see if the DHCP server has given the workstation an automatic IP, I ping the server and browsed the web which it all does, I change the computer name to resolve any conflicts, When all is good as it is suppose to be, I right click on the Novell icon and click on login.
I enter the credentials and it's then when it tells me that "required network service has not started" and as I said before I did try to do a repair which did not work, I don't have the info for the restored machine as I am typing I am restoring a machine with the same image to give you more information.
Thank You for You're Reply
I just completed the restore, trying to login to Novell and it is saying waiting for network to initialize of course this does not work.
I cancel and login normally IP settings and computer name is correct I can web browse no problem.
Restoring with universal restore I login normally and Windows is installing all the hardware drivers, What I have done now is to restore to the same workstation I made the image from, The only drivers not being installed is the SATA and IDE controllers which is weird because when I installed windows on this very same machine Windows installed the drivers easily.
I am trying to login with novell and it tells me "A required network service has not started. Please check your error log for details" for some reason I cannot find the error logs.
Here is the NFO file.
Thank You
Please don't forget about me :(
The "error log" in question is the Windows "System" event log, which will show "Novell XTCOM" (NICM.SYS) has failed to start.
Investigation shows that the "Start" value in the [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NICM] key was set to 0x4 (SERVICE_DISABLED). It's not that NICM.SYS "couldn't" start, it had been configured /not/ to start. The Windows "System" event log entries are from Windows' attempt to still start the service anyway because other Novell Client drivers list NICM as a dependent service.
Changing that "Start" value back to 0x1 (SERVICE_SYSTEM_START) allows NICM.SYS to start again.
If Acronis is able to investigate further, it would be helpful to understand what about invoking Universal Restore caused this software-only driver (no associated hardware) to be disabled. And/or why it was not re-enabled when Universal Restore processing was finished.
My particular test happened to be with Windows Vista SP2 x86 and Novell Client 2 SP2 (IR6) (http://download.novell.com/Download?buildid=AQtrSVq-4Hw~), using Using Acronis Backup & Recovery 11.5 to apply Universal Restore to an already-working partition (no actual dissimilar hardware detection occurring). Based on other reports including the current Acronis forum thread, I expect Windows 7 with the current Novell Client 2 SP3 (IR2) (http://download.novell.com/Download?buildid=ck8iQRr2ooc~) would also demonstrate the same issue.