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OST and large incrementals

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Ok, I've been evaluating various Acconis products with a view to changing both out internal and our customers backups. I have a ongoing problem VMProtect but that’s a different problem and one issue with B&R. The B&R issue involves is the much discussed large incremental's. I had hoped to sync a onsite NAS to a offsite NAS, Unfortunately 10GB incremental (160GB full) from one PC has scuppered that idea. I have been though the various other posts on this subject and just wanted to gather some more information before I do some experiments.

I'm seeing these large incremental even with little change, however one thought that did occur to me is whilst I may only create a bit of web history which would be minimal changes, Outlook remains open all-day. I use outlook in offline mode so there is a local OST file which is a offline (pst if you like) copy of my Mailbox approx 9 GB. So obviously any email in or out would modify this file.

I understand the Incremental is based on the Snapshot hash, so is my OST file affecting this or is it a disk block level not file level (I don't have a great understanding of this). In Short is my 9 GB OST file the cause of my large incrementals?

I have also notice there are several Snapshot Options:

Software - System Provider (Current)
Software - Accrois VSS Provider
Software - A Software Provider
Hardware - Select Automatically

would a different VSS help?

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Hello Piers,

Thank you for using Acronis software.

As I understand, your question is about the size of the incremental backup, while the full backup is about 160GB, while the incremental is around 10GB.

How the Acronis SnapAPI is working, is described in this article from our Knowledge Base. The incremental backup includes all changed sectors on your drive since the last full backup. If you are running an scheduled defragmentation or using an encrypted large file or folder this can be a cause for the size of your incremental backup. The Outlook OST/PST file cause the same action, when there are many changes done inside your mailbox.

We recommend to use the Software - System Provider (that is using the Microsoft VSS Provider). That setting have no affect to the size of your incremental backup.

Beside to your post, I want you to inform, that we are running currently an open beta for vmProtect 8. You are free to participate.

Also we have an open beta for Acronis Backup & Recovery 11.5, that you can subscribe, if interested.

Let me know if you need additional help please.

Thank you.

Disk backup incremental should not get that large just because of outlook files (unless it completely rewrites all 9 Gb to new location between every incrementals). It's impossible to say which files' fragments are included in disk incremental backup, but it's possible to find it out adding folders to exclusions and monitoring incrementals' size. You can setup another plan with a disk backup in order not to experiment with existing working plan. One thing to try is to exclude "c:\system volume information\" (don't forget final backslash) where shadow copies are stored.