Problems with Acronis Backup & Recovery 10

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hello everyone,
we are running virtual machines on ESX 4.1 we are using Acronis Backup & Recovery 10 to backup the VMs. the problem is i couldnt backup some VMs. we have a file server (Virtual) i want to backup so i created a backup policy, applied that policy to a group. here is the error message i am receiving.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 4/12/2011 2:49:57 PM
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: misesx05.xyz.local-VA
Code: 2(0x2)
Module: 0
Owner: root
Message:
Not enough memory.
Additional info:
--------------------
Error code: 2
Module: 0
LineInfo: 2fb3f755326e0784
Fields:
Message: Not enough memory.
--------------------
------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Acronis Backup & receovery is installed on VM running Server 2008 64bit.
the server i am trying to backup is Windows Server 2003 32 bit VM.
Please help or adv.
thanks

Ali

mar 12/04/2011 - 19:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 88
Commentaires: 4769

Hello Ali,

Thank you for posting and welcome to the forum. I will do my best to help you.

The error message Not enough memory could be caused by several things:

1. If you have an extremely large amount of files to backup. This will need to be investigated.

2. If your hard drive is large but its cluster size is 512 bytes for example, please check this Microsoft article for more details.

3. An issue with accessing your backup location. It will need to be investigated.

I would recommend to contact our Support team with this report so that we can properly investigate and resolve this problem.

If you have additional questions, please let me know.

Thank you.

mer 13/04/2011 - 08:57
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