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Report about managed deport with error message

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Creating the report works but I always get an error message after completion (see atachment)

Version used is Acronis 11 Advanced Workstation Build 17217

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Hi guys,

Thank you for your comments.

Endurance, I've checked the case. The actual number is 01233807, as the one you've specified wasn't recognized by our system, but we've found it and merged to that ticket.

Currently the status is opened, and our Expert is working on the case. Let me know if there's any procrastination with the reply or any inconvenience, we'll help you.

Thank you.