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RPC Server unavailable

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I frequently get the error message 'RPC Server Unavailable' when attempting to run a backup. While this is easy to fix, what is it that switches the service off; and is there a permanent fix?

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Hello Anthony,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

To resolve the issue please re-start Acronis scheduler, it appears that the scheduler service has been installed improperly.

- Download a special Acronis utility;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following commands in the folder you saved the file to:

schedmgr task zap
schedmgr service stop
schedmgr service uninstall
schedmgr service install
schedmgr service start

This should delete all Acronis tasks on the PC. You should manage your tasks from the scratch. Execute a backup operation and see if the issue remains.

If the issue persists, please download Acronis scheduler, which is a special utility to update the scheduler service. 

Extract the downloaded file, run install.bat and wait for the process to be completed. The utility will automatically update the service. Reboot the computer and re-create the task. The issue should be resolved. 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.