Stop error 0X0000007B when doing a BMR
Hello all, I am having an issue with the BMR that is "Powered by Acronis" I get a 0X0000007B stop error when trying to restore a BMR to any box I try. I have tried on several different computers including a workstation. The original machine is a 2003 X64 server, I have done a universal restore and I have even installed the raid controllers for the machine that I am trying to do the restore to. I have even tried putting it on a dell optiplex that uses a standard sata drive. The restore says that it works ever time but when It goes to reboot it gets a few seconds into the Windows 2003 splash screen and gives me the BSOD. Any input would be great.
Hello Keir!
Welcome to our Forum, we're glad to greet you here! I understand your concern and will be glad to help you.
There are several possible causes for this issue, so in order to solve the problem, we need to localize one. But before we proceed with investigation, could you please verify whether the steps you've taken are matching the these instructions.
Should the issue persist, we will need to take a closer look at the issue. Please gather the following data:
- Exact sequence of steps performed
- Recovery log
- Acronis info from the source machine, if possible
After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Thank you!