Task My Recover fehlgeschlagen :AR 10 when pressing Reboot

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ABR 10 workstation Update3,10.0.12765
with universal Restore.,latest german build

Software works fine, Backups and validations ok.

No I had to recover a whole machine ( WIN 7 Pro).

When starting the procedures ( which partitions and where, here: external Disk via USB)

a reboot is needed.

(Ein Neustart ist erforderlich)
When pressing reboot to start the recovery
I get a failure:

Task My Revover1 fehlgeschlagen: File error.
Code 11.863.304(0xB50508)
EreignisCode: 0x005F0014+0x998F0004

Thanks for hints or help.

Gertrud

mer 20/04/2011 - 15:22
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Hello Gertrud,

Thank you for posting and welcome to our Forum.

I will do my best to help you.

As a temporary workaround you can use ABR10 bootable media to do a restore. The recovery steps are pretty straight forward, please check this KB article for a detailed guide. If you are not planning to use Acronis Universal Restore you can skip that part.

To investigate the issue with restoring from Windows, please collect this report and contact our Support team directly, we will be able to resolve this problem.

If you need additional help please let me know.

Thank you.

jeu 21/04/2011 - 09:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello,

thanks so far.

I did that already .Restore with built boot media was successul.

so the actual report -since restored to former state- will not be there.

As I assume that the mistake will be still there-restoring fom windows -

I `ll try again and sende the report to the support team.

Thank you

jeu 21/04/2011 - 10:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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My problem is resolved.

Since Update 4 ,latest build the problem no more exists.

Thanks

Best regards

jeu 21/04/2011 - 20:17