Virtual: Replicating Backups / Clean up Hangs at 2%

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hallo,

I have the following Setup:
- 2 vmWare ESXi 5.0 Servers (licensed) (~10 VMs/Server)
- 1 Physical Backup-Server especially for Acronis B&R 11 Virtual Edition with a dedicated RAID 5 Partition for storing Backups

The Problem:
Most of the time, the Process "Replicating Backups / Clean up (Action x of y)" Hangs at 2%.
(Attachment 1)

After a time Process Monitor showed the root of the problem:
There is a "Sharing Violation" on 2 Lock files: operation.lck and .lck
(Attachment 2)

If I stop the hanging task, the Backup continues until some next hanging "Replication".

Thanks in Advance

Fichier attaché Taille
tasks_hang.jpg 72.84 Ko
error_violation.jpg 162.63 Ko
sam 07/07/2012 - 17:10
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 31
Commentaires: 1272

Hello Alexander,

Thank you for your post.

Without more information, it is not possible to identify the root of your issue. I suggest to collect information first:

  • Collect a system report of the machine, where the Acronis Management Server itself is running. 
  • If you are using the Virtual Appliance, then connect via Acronis Management Console to both and run the same system report there.
  • Collect Screenshots of your vault overview, also of the backup settings (edit mode fits best).

The collected information helps our Support Professionals to reduce time in analyzing the data and issue. It speeds up the resolution process because we will have the chance to analyze all the available information.

Please contact Acronis Support and provide the collected information. Find more Information here.

Let me know if you need additional help please.

Thank you.

mar 10/07/2012 - 08:18
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