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Wrong status "Error" shown by AMS for a workstation

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Acronis Backup and Recovery 10, build 13544

I have a few workstations reporting the status to the management server. One workstation always shows status "Error", but last successful backup and last connection information is good and agrees with the workstation backup results which I see when I connect to the workstation directly - I don't see any problems at all. Last result - succeeded, the latest log does not contain any error message. Both workstation and the server have same versions of Acronis software. I tried to remove the workstation from AMS and register it back - same problem. What can I do to clean the status of that workstation on the management server?

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Hello Nautilus,

Thank you for posting and welcome to the forum.

I will do my best to help you with this issue. I would recommend to contact our Support team directly in order to minimize the amount of time spent troubleshooting it, or you could get back to us with additional information:

1. AcronisInfo report.

2. Screenshot of the error.

3. A brief description of your ABR10 setup.

Please let me know if you have additional questions.

Thank you.