After Update to Acronis vmProtect 8.0 Agent (Build 8.0.8184) no Access to QNAP NAS

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 1
Commentaires: 1

I used vmProtect 8 succesful with QNAP 459-Pro Firmware-Version 3.8.1 Build 20121205 for backup

After i updated to Build 8184 all backups failed because there is no access to the nas

I tried different methods to access the the nas

domain.local\user
qnap\admin

but both failed

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Code: 27066484 (0x019D0074)
Zeile: 836463A653DED97C
Nachricht: Fehler während Ausführung des Befehls 'get_detailed_location_info'.
============

Code: 27066470 (0x019D0066)
Zeile: 61285094B77DACEA
Nachricht: Zugriff auf den Speicherort '\\name\pc-backup\VM\' verweigert. Unbekannter Benutzername oder Kennwort.
============

Code: 262164 (0x00040014)
Zeile: 9A79F20828BC7DC
IsReturnCode: 1
Nachricht: Zugriff wird verweigert.
============

Code: 10551416 (0x00A10078)
Zeile: 6EF4BE227EFF5467
Nachricht: Abrufen der Archiv-URIs von der Cache-Ebene ist fehlgeschlagen.
============

Code: 10551366 (0x00A10046)
Zeile: BD0BEF9BF3458F8
Nachricht: URI der Backup-Archive konnte nicht erhalten werden. Parameter für die Aktion: arl:/030658B2-C3C4-4E73-AD60-A6BF81EB2C8F/8E1C78F8-FD7D-49F1-A8A1-F942F2858662; Speicherort-Login: domain.local\administrator
============

Code: 10551431 (0x00A10087)
Zeile: D6E0A6FB4B45A37C
Nachricht: Der Netzwerkort ist gegenwärtig nicht verfügbar.
============

Code: 262164 (0x00040014)
Zeile: 72BD8F1A411BE0E2
Nachricht: Zugriff auf die Datei verweigert.
============

Code: 5832753 (0x00590031)
Zeile: 72BD8F1A411BE2F8
hostName: name
Nachricht: Mounten der SMB-Freigabe ist fehlgeschlagen.
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What else can I do?
Best regards,
Meuro

ven 04/01/2013 - 08:28
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 88
Commentaires: 4769

Hello Meuro,

Thank you for posting and welcome to the Acronis forum.

I would recommend to access the NAS using its IP address, you can edit the backup plan and change the credentials there.

Please let me know if the solution works for you. If you need immediate assistance please contact our Support team with this information.

If there is anything else we can do for you please let me know.

Thank you.

mar 22/01/2013 - 15:50
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