Exchange item recovery "failed to enumerate items" when mounting
Hi
We recently upgraded our vmWare servers to v6. Since then, for Exchange backups, it is only possible to restore Exchange server item and mailboxes that were created after this. Backups created before this date now fail on mounting the temporary server (full error log below). We are running vmProtect (latest version) and Exchange 2010. Full server recovery still works ok on the older backups. Is there anything we can do to be able to restore at mailbox item level from our older backups?
Failed to enumerate items (MountID: 'BA807F21-65C5-4089-93BC-3C7FB5F7448A', ParentURI: 'arx://is/Public%20Folders%20on%20ServerZZ/Public%20Folders').
Additional info:
--------------------
Error code: 2
Module: 464
LineInfo: 583e5512760ed7db
Fields:
Message: Failed to enumerate items (MountID: 'BA807F21-65C5-4089-93BC-3C7FB5F7448A', ParentURI: 'arx://is/Public%20Folders%20on%20ServerZZ/Public%20Folders').
--------------------
Error code: 1
Module: 464
LineInfo: 5330d38fa426abfd
Fields:
Message: Failed to mount the backup (URI: 'arl:/030658B2-C3C4-4E73-AD60-A6BF81EB2C8F/E601AD75-88D1-41AB-A3D0-687A6FE20B42/F045B8E1-2C9D-3DE7-3A91-ECCF43F2B2B2/AC9AD471-5DD6-9A6C-5704-68E96CAA9F58').
--------------------
Error code: 9
Module: 405
LineInfo: 476adbf26d208b4b
Fields:
Message: Failed to publish virtual machine.
--------------------
Error code: 6
Module: 405
LineInfo: 476adbf26d2088e1
Fields:
Message: Failed to emulate virtual machine's disks.
--------------------
Error code: 44
Module: 83
LineInfo: 26eed62d2c1407e3
Fields:
Message: Failed to obtain server object 'config.hardware.device' (vm-1647).
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Thanks Vasily. I have contacted support as we are already running 10535.
Jo
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