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Acronis 12.5 Backup failed

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Hello members,

 

I have a problem. There is a client that I have backed up with no problems so far, but I can't create lately.

The error code is 2190.

And The web console recomended the VSS Diagnostic Tool software

I ran the diagnostic and attached the log file.

 

Can anyone help?

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AcronisVSSDoctorReport_2020-05-07-10-33-28.txt 15.01 Ko
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Commentaires: 2016

Hello Karoly,

thank you for posting on Acronis forums!

Your VSS doctor logs indicate VSS writer error with SQL Server 2005:SQLWriter.

Please apply a solution from the respective KB article: https://kb.acronis.com/content/57072

If it is not your case, please provide a full activity log with backup failure error details.


 

Hello Maria,

Thank you for your reply.

I attached the full activity log.

Fichier attaché Taille
537979-184492.txt 45.85 Ko
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 0
Commentaires: 2016

Hello Karoly,

thank you for providing a full activity log.

However, it confirms an issue with VSS writer 'SqlServerWriter':

| error 0x10c469: VSS writer 'SqlServerWriter' with class ID 'A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A' has failed to process the snapshot. 

Have you tried applying solutions from the above KB article https://kb.acronis.com/content/57072 ?