Duplicate backup
Hi Support ,
i created a backup plan , and apply it to a machine group , but i found this backup plan will run twice every time .
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duplicate backup 3.JPG | 47.06 Ko |
duplicate backup 2.JPG | 60.46 Ko |
duplicate backup 1.JPG | 36.23 Ko |
activity_log1.txt | 4.37 Ko |
activity_log2.txt | 4.37 Ko |

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Maria Belinskaya wrote:Hello Daniel,
Welcome to Acronis forums!
Could you please export and share here your backup plan?
Please also collect Acronis System Information from the machine which produces duplicates.
I sent you an FTP link via a Private Message so you can upload gathered logs there.
Hello Maria ,
already upload to the FTP site , pls check , thanks .
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Hello Maria ,
already upload to the FTP site , pls check , thanks .
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Hello Daniel.
Your logs show that you use 3-years-old build. We recommend updating all Acronis Cyber Backup 12.5 components to the latest available build #16180 to ensure your Acronis Backup is up-to-date, so you can enjoy the latest features and keep your environment protected.
If this issue still persists, please do the following:
- export your working backup plans after updating (normal and confidential);
- download Acronis Scheduler Manager;
- delete all scheduled tasks with task zap command (you have 55 old scheduled tasks);
- import back your working backup plans.
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Hello Maria ,
thanks for your messages .
i have tried to use acronis schedule manager , i only apply two backup plans (normal/confidential) , why there are about 50 tasks ?
sometime the schedule backup did not work due to "AcrSch2Svs" is not start , so i create GPO to restart "AcrSch2Svs" service every 15 minutes . Does this have any connections with Duplicate backups ?
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540904-185815.JPG | 67.64 Ko |
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Hello Daniel,
we strongly recommend updating your Acronis Backup components.
The problem with the AcrSch2Svs service - which is responsible for scheduling - should be solved by updating.
i have tried to use acronis schedule manager
Have you deleted all unnecessary tasks?
i only apply two backup plans (normal/confidential) , why there are about 50 tasks ?
You have answered this question yourself:
so i create GPO to restart "AcrSch2Svs" service every 15 minutes .
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