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PXE boot error

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Hi members, I have a problem with the PXE boot not working. I make the image file (with media builder) and set it to load on the pxe server. I do everything as it is in the documentation. I also configure the IP helper. It works. Booting starts, a menu pops up. I select the appropriate option. Then it loads, many many lines are displayed. Then it stops at one point and goes no further Did anyone else do that? What could be the solution?

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Hello Károly

what product is used here? Acronis Cyber Backup or Acronis Snap Deploy?

I'd start troubleshooting with the following articles

https://kb.acronis.com/content/47134
https://kb.acronis.com/content/1870
https://kb.acronis.com/content/2729

I'm sorry, I'm just answering. But now it has become topical again. 

 

We use the Acronis Backup 12.5 ( Build: 12730). 

Hello Károly!

Can you provide some pictures of the point where the booting halts?

Also your version seems to be quite outdated, have you tried updating to the latest version?

Did the issue disappear the previous time you had this problem, or you worked around it at that time?

-- Peter

Hello Peter,

The problem has persisted ever since, I just didn’t deal with it.

When I tried the PXE boot it was the latest version. I haven't updated since.

 

And yes I can send picture about the problem. I've attached the pictures about the "boot process".

First picture: After booting, this menu appeared and I selected the first option here(Acronis Backup(64-bit with UEFI support))

Second: A first option Then the loading of the selected option started.

Third: The process stops at the marked part and doesn't not go any further. The process don't continue.

Even the text below it only appears after you press a key.

 

 

Fichier attaché Taille
534155-181149.jpg 1.78 Mo
534155-181150.jpg 1.7 Mo
534155-181151.jpg 1.57 Mo
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Commentaires: 2016

Hello Karoly,

thank you for providing these screenshots.

It looks like a quiet parameter has been enabled on this bootable media. 

Please issue the following when loading completes for entering the product GUI (after a hash # symbol):

 /bin/product

 

Hello Maria,

 

Thank you for your help.

Your suggestion it was good. It's working.

 

Thanks again.