SQL Instance browse from Acronis console

Hi Acronis,
I have an open case since a lot of days and I found myself in the need of coming to the forum to seek for assistance... Case number is 04631970
We cannot browse the SQL instances of two Windows Server 2016 in order to create backup plans... When we go to Devices\Microsoft SQL we just see what's shown in the screenshot attached.
Can you please give us feedback on where to look at?
Thank you.
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sqlerror.png | 68.57 Ko |

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Problem is now fixed. It was a matter of permissions.
Thanks for the feedback.
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Hello Nono!
For future reference can you share which permissions needed to be set?
-- Peter
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The domain service user I was using to run the AMS service was not sysadmin of the instance! I thought the account was member of one of the sysadmin groups but it was not!
Hope that helps!
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Hello No No.
Thank you for sharing the results!
Glad to know that the issue is solved.
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