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Remote installation fails

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Hi,

Remote installation is broken after updating to version 15.0.1.29486.

 

I've found the kb about : https://kb.acronis.com/content/70926

 

This is a major issue for me, what can I do to fix it ? I cannot deploy all manually.

I'd like to downgrade to an older version but I can't find them, and I don't want to loose all my agent already set up and my server configuration.

 

Thanks for help

 

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Hello Germain!

The older versions are not publicly available but they can be requested if need be. There is no downgrade path though that I know of.

Would deploying through unattented installs via group policy work for you?

-- Peter

Péter Szatmári wrote:

Hello Germain!

The older versions are not publicly available but they can be requested if need be. There is no downgrade path though that I know of.

Would deploying through unattented installs via group policy work for you?

-- Peter

Hi,

I can't deploy via gpo.

When the futur update is planned ? Have you already find how to fix the issue ?

Hello Germain!

I'm not an Acronis employee I have no idea about future plans or possible non-public fixes.

I suggest you contact Acronis support if it's an urgent issue.

-- Peter

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Hello Germain,

I've checked the status of the issue - as per records in our internal system, the issue is still under investigation and the fix is planned for the next major product version, however we cannot confirm the exact ETA. 

Second to Peter, I'd recommend you raising a support ticket, so that my colleagues can suggest better options for you.