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Error trying to recover VM backup to different ESXI host...

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Hi,

I'm wanting to recover a VM backup to a different ESXI host.

By default, the recovery wants to restore to the original ESXI host. When I try to select another, I see my vCenter, ACP starts to scan then quickly fails without showing any ESXI hosts.

This is what I see pop up

Error

Invalid group resource: id = 005132A9-A6D1-50AC-B092-163A47702B6D, instance_id = FE128688-62B3-B465-20F2-B42B2C0B7618

Internal server error.

Error code 100011

Dec 01, 2020, 10:03

 

No option other than to click OK.

No matter what options I select, as soon as I try to browse the vCenter, I get the same error message.

 

Please advise.

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Commentaires: 2016

Hello Neil,

thank you for posting on Acronis forums!

Please re-deploy the Virtual Appliance on the target ESXi host and re-attempt the restore.

If this does not help, please open a case with Acronis Support Team for a detailed issue investigation.

Gave up trying to troubleshoot this, so removed ACP completely, then reinstalled clean.

Tried again with a new backup and it worked.

Guess the in-place 'upgrade' broke something.