Viewing Tenants in the Cloud Portal

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 19
Commentaires: 12

On our portal, we have3 tabs

Cyber Protect / Cyber Infrastructure / VOIP

We see all our Clients listed in all 3 tabs?

We only currently only have a few clients pointed to our ACI cloud, the rest are sent to the Acronis Cloud at the moment.  You would think only those ACI clients would show up there on the CI tab

Any ideas how to fix this?

 

Attaching screen shoot from each tab for reference

Fichier attaché Taille
AC portal Cyber Prot Tab.PNG 47.15 Ko
AC portal Infrastructore TAB.PNG 28.23 Ko
sam 05/02/2022 - 16:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Contributions: 0
Commentaires: 168

Hello Bill,

The tab always contains the list of all customers and only those who has the service enabled has 0 or usage in the lines. The service tabs on the top are the pre-configured views that shows only consumption for the selected service.

Regards,
Vladimir

mar 08/02/2022 - 17:31