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Cyber Protect Connect Client 1.2 macOS: DesktopSize autofit problem

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I use the Cyber Protect Connect Client 1.2 version for macOS. When setting Desktop size: autofit mode, after connecting to Windows 11, Windows becomes low resolution. This did not happen in 1.1 version.

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Hello!

Those are the requisites and expected behavior regarding the resolution: 

Select the resolution of the remote session.

Autofit mode adapts RDP resolution to match your iDevice. RDP resolution will be changed on rotations and entering/leaving fullscreen mode. Note: live resolution change only works for non-server Windows editions, starting from 8.1.

There are "Fullscreen (Portrait)" and "Fullscreen (Landscape)" options for the Cyber Protect Connect client to automatically calculate the resolution, so it fits the screen completely in Portrait or Landscape orientations correspondingly. Also, you can set up custom sizes if you select "Custom".

https://www.acronis.com/en-us/support/documentation/CyberProtectConnect…

 

Please raise a ticket with our support because that requires an investigation or request your service provider to do it at : https://kb.acronis.com/content/8153

Best regards.